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MRC Online Courses

Bot Mitigation Strategies for eCommerce

“Bot mitigation strategies for eCommerce course—Kasada partnership—hands using a laptop with digital shopping cart and payment icons.

The Bot Mitigation Strategies for eCommerce course explores bots' complex and dynamic ecosystem and their vast — often hidden — impact on eCommerce. These automated threats are behind massive customer data breaches and hundreds of millions of dollars lost to fraud each year. They harm the customer experience and cause long-term damage to brands. They lower companies’ revenues while raising their operating costs. They are now threatening key IP by scraping proprietary AI models and APIs. Given these stakes, an effective bot defense is of interest far beyond Security and IT teams - it is a critical foundation to safeguard the future of a business.

 

MRC Members: USD $75 (plus applicable taxes)
Non-members: USD $150 (plus applicable taxes)

 


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Participants will learn about different types of attack and their impacts, understand the motivations of the attackers, and signs and symptoms their business may have a bot problem. They will become knowledgeable about how AI is fueling these threats, what defenses are effective today, and key features to look for in a bot mitigation provider.

FAQs

    • Fraud and Risk Managers responsible for defending fraud chargebacks and friendly fraud claims.
    • Chargeback Analysts and Operations Teams seeking to implement CE 3.0 processes.
    • Merchants and Payment Providers aiming to meet Visa’s latest evidence requirements.
    • eCommerce Professionals looking to reduce chargeback losses and improve fraud ratios.

    • Fraud and Risk Managers responsible for defending fraud chargebacks and friendly fraud claims.
    • Chargeback Analysts and Operations Teams seeking to implement CE 3.0 processes.
    • Merchants and Payment Providers aiming to meet Visa’s latest evidence requirements.
    • eCommerce Professionals looking to reduce chargeback losses and improve fraud ratios.

    • Program Level: Intermediate
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
    • Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses.

    • Program Level: Intermediate
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: Fraud Essentials is recommended.
    • Pricing: USD $150 (plus applicable taxes) | MRC Members receive a 50% discount on all eLearning courses.

    • Define First-Party Misuse
    • Define Compelling Evidence 3.0 Criteria
    • Define how to establish a historical footprint
    • Understand the merchant matching process
    • Understand Pre-Dispute Process Flows
    • Understand Post-Dispute Process Flows
    • Identify how Merchants, Issuers, and Acquirers Benefit from Compelling Evidence 3.0

    • Define First-Party Misuse
    • Define Compelling Evidence 3.0 Criteria
    • Define how to establish a historical footprint
    • Understand the merchant matching process
    • Understand Pre-Dispute Process Flows
    • Understand Post-Dispute Process Flows
    • Identify how Merchants, Issuers, and Acquirers Benefit from Compelling Evidence 3.0

    • MRC Members: USD $75 (plus applicable taxes)
    • Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

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MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.