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MRC Online Courses

Fraud Key Performance Indicators (KPIs)

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The Fraud Key Performance Indicators (KPIs) course is a self-paced, intermediate program covering a deep dive into fraud KPIs in the eCommerce sector. This comprehensive course is designed for professionals navigating the complexities of online fraud, the course focuses on defining, understanding, and effectively managing critical fraud KPIs such as chargeback rate, false positive rate, account takeover rate, and refund rate.

 

MRC Members: USD $75 (plus applicable taxes)
Non-members: USD $150 (plus applicable taxes)

 


Enroll | Members Enroll | Non-Members

In this course, participants will learn how to utilize data analytics and visualization tools in KPI management, apply best practices to real-world scenarios, and stay ahead in the ever-evolving landscape of eCommerce fraud.

FAQs

    • Payment professionals seeking to understand how open banking can enhance their operations.
    • Banking and financial services professionals who need to keep up with the latest trends in digital banking.
    • Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem.
    • Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking.
    • This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking.

    • Payment professionals seeking to understand how open banking can enhance their operations.
    • Banking and financial services professionals who need to keep up with the latest trends in digital banking.
    • Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem.
    • Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking.
    • This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking.

    • Payment professionals seeking to understand how open banking can enhance their operations.
    • Banking and financial services professionals who need to keep up with the latest trends in digital banking.
    • Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem.
    • Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking.
    • This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking.

    • Payment professionals seeking to understand how open banking can enhance their operations.
    • Banking and financial services professionals who need to keep up with the latest trends in digital banking.
    • Regulatory and compliance officers responsible for ensuring that financial operations comply with emerging regulations and standards in the open banking ecosystem.
    • Data Security and privacy specialists requiring an understanding of the security implications of different data access methods in open banking.
    • This course may also benefit financial technology (FinTech) innovators, customer experience managers in financial services, and IT and technical professionals in banking.

    • Define open banking
    • Understand use cases of open banking
    • Identify types of data access methods
    • Understand the key differences between data access methods, including security considerations
    • Understand the regulatory vs market-driven approach
    • Define the key markets globally and the different market approaches
    • Explain the unique position of the US in the open banking ecosystem.
    • Define open banking key terms
    • Understand the general open banking payments flow
    • Understand the benefits of open banking for both consumers and merchants

    Please allow approx. 1.5 hours to complete this course. The course culminates with a comprehensive final assessment to evaluate the user's comprehension of the material. Upon successfully completing the final assessment, participants will be awarded a certificate of completion and CPE credits representing their proficiency in the subject matter.


    • Define open banking
    • Understand use cases of open banking
    • Identify types of data access methods
    • Understand the key differences between data access methods, including security considerations
    • Understand the regulatory vs market-driven approach
    • Define the key markets globally and the different market approaches
    • Explain the unique position of the US in the open banking ecosystem.
    • Define open banking key terms
    • Understand the general open banking payments flow
    • Understand the benefits of open banking for both consumers and merchants

    Please allow approx. 1.5 hours to complete this course. The course culminates with a comprehensive final assessment to evaluate the user's comprehension of the material. Upon successfully completing the final assessment, participants will be awarded a certificate of completion and CPE credits representing their proficiency in the subject matter.


    • MRC Members: USD $75 (plus applicable taxes)
    • Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

National Registry of CPE Sponsors logo

MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.