New and Upcoming MRC On-Demand Sessions


Introducing MRC On-Demand: Spring Conference Content! In lieu of the MRC's cancelled spring 2020 conferences, MRC Vegas and MRC Paris, we have re-purposed presentation content as digital sessions available day or night at your convenience. MRC members have exclusive access to this educational content. Each presentation also has a corresponding Q&A discussion hosted on the MRC Communities forums.

In order to access MRC On-Demand sessions, you will be required to sign in using your MRC login and password. If you do not have a login but your company is an MRC member, please contact your company's MRC Subscription Master or Administrator for an invitation to join your company's membership, or reach out to our Membership team for help.

Unsure if your company is a member? Just see our Membership Getting Started page for details.


Available MRC On-Demand Sessions

Asia Panel Discussion -- Payments Landscape and Adapting to COVID-19

Sign in or register

Asia Panel Discussion -- Payments Landscape and Adapting to COVID-19


Moshe Selfin -- Credorax; Jack Momose -- Degica; Phil Pomford -- Worldpay from FIS
Beyond Fraud: The Fight for Customer Experience

Sign in or register

Beyond Fraud: The Fight for Customer Experience


Keith Briscoe -- Ethoca; Joe Palmer -- Capital One; Pedro Bennasar -- Logitravel Group
LATAM Panel Discussion -- Navigating the Market

Sign in or register

LATAM Panel Discussion -- Navigating the Market


Rafael Lourenco -- ClearSale; Michel Golffed -- dLocal; Ana Paula Leite -- Microsoft
New Products, New Revenue: How Mitigating Risk Helped Booking.com Reinvent Their Product Offering

Sign in or register

New Products, New Revenue: How Mitigating Risk Helped Booking.com Reinvent Their Product Offering


Quan Nguyen -- Booking.com; Miguel Schwartz -- Riskified
Think Like a Fraudster -- Act Like a Fraudster

Sign in or register

Think Like a Fraudster -- Act Like a Fraudster


Jo Lawrence -- Mastercard; Robert Capps -- NuData Security
The Key to Unlocking Cross-Border eCommerce -- Go Local to Expand Global

Sign in or register

The Key to Unlocking Cross-Border eCommerce -- Go Local to Expand Global


Philipp Bock and Steve Villegas -- PPRO
Public-Private Partnership on Fraud Prevention

Sign in or register

Public-Private Partnership on Fraud Prevention


Ben Hobbs and Sean Flynn -- UK Police Dedicated Cheque and Plastic Card Unit (DCPCU) and Paul Morrison -- Three Mobile
The Dream Team in Fraud Prevention - Panel Discussion

Sign in or register

The Dream Team in Fraud Prevention - Panel Discussion


Ralf Hornberger -- Arvato Financial Solutions; Jeff Wade -- Big Fish Games; Marine Grave -- Etsy
Growing Trends in Account-related Fraud and Impacts on Merchants

Sign in or register

Growing Trends in Account-related Fraud and Impacts on Merchants


Sydney Green -- CyberSource
How to Become a Payments Trailblazer

Sign in or register

How to Become a Payments Trailblazer


Erika Dietrich -- ACI Worldwide; Michael Tchirkow -- American Eagle Outfitters
Life in the Day of a Merchant During Lockdown

Sign in or register

Life in the Day of a Merchant During Lockdown


Micheál Egan -- Ding; Lee Clifton -- J.P. Morgan Merchant Services; Brandon Ward -- Sony PlayStation; Steve Moffatt -- WorldRemit
MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments

Sign in or register

MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments


Gill Wells -- Adyen; Meirav Peled -- Riskified; Mélisande Maul -- The Paypers; Danièle Thillmann -- WorldRemit
PSD2 Panel Discussion on Fraud

Sign in or register

PSD2 Panel Discussion on Fraud


Monica Eaton-Cardone -- Chargebacks911; Marine Grave -- Etsy; Padraig Slattery -- J.P. Morgan Merchant Services; Natalie Dunne -- Paddy Power Betfair; Noam Grinberg -- SafeCharge; John Marsden -- TransUnion
Dark Web 101: The Good, The Bad, and The Grey

Sign in or register

Dark Web 101: The Good, The Bad, and The Grey


Alice Cheung and Grant Stephens -- Ravelin
Everybody Wins with a Layered Approach

Sign in or register

Everybody Wins with a Layered Approach


Jeff Zuehlke -- Best Buy; Susan Hickert and Ian Poole -- CardinalCommerce; Andrew Naumann -- CyberSource; Chris Marchand -- Verifi; Cindy Windomaker -- Visa
Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience

Sign in or register

Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience


Duncan Barrigan -- GoCardless
Public-Private Partnership on Fraud Prevention -- Austrian Case Study

Sign in or register

Public-Private Partnership on Fraud Prevention -- Austrian Case Study


Bernhard Schafrath -- Austrian Federal Ministry of the Interior; Thomas Von Der Gathen -- Payment Services Austria GmbH
The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation

Sign in or register

The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation


Spencer McLain -- Ekata
Automotive Marketplace: What's Driving the 2020 Digital Agenda

Sign in or register

Automotive Marketplace: What's Driving the 2020 Digital Agenda


Peter O'Halloran -- Fiserv; Jon Wheeler -- Curb Mobility
Trust Matters - Strategies to Improve the Customer Journey

Sign in or register

Trust Matters - Strategies to Improve the Customer Journey


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes
How PCI SSC is Responding to COVID-19

Sign in or register

How PCI SSC is Responding to COVID-19


Jeremy King -- PCI Security Standards Council
Maximizing Authorization Rates through a Multi-Acquiring Setup

Sign in or register

Maximizing Authorization Rates through a Multi-Acquiring Setup


Thomas Pappas -- Insparx GmbH
Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center

Sign in or register

Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center


Jan Olsson -- Swedish Cybercrime Center (SC3)
Enabling Simpler and Safer Commerce with FIDO Authentication

Sign in or register

Enabling Simpler and Safer Commerce with FIDO Authentication


Andrew Shikiar -- FIDO; Christiaan Brand -- Google; Ashish Jain -- eBay; Ranjita Iyer -- Mastercard
Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover

Sign in or register

Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover


Kevin Lee -- Sift
If Data is the New Oil, Should We Be Considering 'Green' Alternatives?

Sign in or register

If Data is the New Oil, Should We Be Considering "Green" Alternatives?


Uri Arad -- Identiq
RFIs and RFPs Do Not Drive the Best Outcomes

Sign in or register

RFIs and RFPs Do Not Drive the Best Outcomes


Nicolas Vedrenne and Catherine Tong -- STRATGranat
The Dark Web -- A Europol and Risk42 Collaborative Case Study

Sign in or register

The Dark Web -- A Europol and Risk42 Collaborative Case Study


Tobias Wieloch -- European Cyber Crime Centre (EC3), Europol; Timo Grossman -- Risk42
Account Creation: That Unsuspected Source of Fraud

Sign in or register

Account Creation: That Unsuspected Source of Fraud


Jo Lawrence -- Mastercard; Rosemary O'Neill and Magali Vander Vorst -- NuData Security
Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT

Sign in or register

Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT


Steve Durney -- Ethoca
Enabling Faster Payments Without the Fraudsters

Sign in or register

Enabling Faster Payments Without the Fraudsters


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes
Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey

Sign in or register

Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey


Joe Salerno -- CyberSource; Sam Anson -- Sony Interactive Entertainment; Trevor Nies -- Microsoft; Peter Shore -- Comcast
Protection Against Sim Swap Fraud

Sign in or register

Protection Against Sim Swap Fraud


Clare Messenger -- JT Group
Subscriptions: Always On

Sign in or register

Subscriptions: Always On


James Tiltman -- Worldpay from FIS
Adding Friction Doesn't Have to Hurt the Customer Experience

Sign in or register

Adding Friction Doesn't Have to Hurt the Customer Experience


Stephanie Olsen -- Netflix
How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?

Sign in or register

How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?


Yuval Ziv -- SafeCharge; Louise Garratt -- easyJet; Peter Shore -- Comcast; Peter Sidenius -- Edgar, Dunn & Company
The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)

Sign in or register

The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)


Jonathan Trivelas -- Mastercard; Julie Fergerson -- Merchant Risk Council
The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them

Sign in or register

The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them


Sanjay Gupta -- Mitek; Blake Hall -- ID.me
Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It

Sign in or register

Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It


Dave Krasinski and Lance Hood -- Neustar