New and Upcoming MRC On-Demand Sessions



Introducing MRC On-Demand: Spring Conference Content! In lieu of the MRC's cancelled spring 2020 conferences, MRC Vegas and MRC Paris, we are re-purposing presentation content as digital sessions available day or night at your convenience. Over the coming months, MRC members will have exclusive access to new educational content every Monday. Each presentation will also have a corresponding Q&A discussion hosted on the MRC Communities forums.

In order to access MRC On-Demand sessions, you will be required to sign in using your MRC login and password. If you do not have a login but your company is an MRC member, please contact your company's MRC Subscription Master or Administrator for an invitation to join your company's membership, or reach out to our Membership team for help.

Unsure if your company is a member? Just see our Membership Getting Started page for details.


Available MRC On-Demand Sessions

Public-Private Partnership on Fraud Prevention

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Public-Private Partnership on Fraud Prevention


Ben Hobbs and Sean Flynn -- UK Police Dedicated Cheque and Plastic Card Unit (DCPCU) and Paul Morrison -- Three Mobile


The Dream Team in Fraud Prevention - Panel Discussion

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The Dream Team in Fraud Prevention - Panel Discussion


Ralf Hornberger -- Arvato Financial Solutions; Jeff Wade -- Big Fish Games; Marine Grave -- Etsy


Growing Trends in Account-related Fraud and Impacts on Merchants

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Growing Trends in Account-related Fraud and Impacts on Merchants


Sydney Green -- CyberSource


How to Become a Payments Trailblazer

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How to Become a Payments Trailblazer


Erika Dietrich -- ACI Worldwide; Michael Tchirkow -- American Eagle Outfitters


Life in the Day of a Merchant During Lockdown

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Life in the Day of a Merchant During Lockdown


Micheál Egan -- Ding; Lee Clifton -- J.P. Morgan Merchant Services; Brandon Ward -- Sony PlayStation; Steve Moffatt -- WorldRemit


MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments

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MRC Women in Payments & Fraud -- Panel Discussion on Changes Over 20 Years in Payments


Gill Wells -- Adyen; Meirav Peled -- Riskified; Mélisande Maul -- The Paypers; Danièle Thillmann -- WorldRemit


PSD2 Panel Discussion on Fraud

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PSD2 Panel Discussion on Fraud


Monica Eaton-Cardone -- Chargebacks911; Marine Grave -- Etsy; Padraig Slattery -- J.P. Morgan Merchant Services; Natalie Dunne -- Paddy Power Betfair; Noam Grinberg -- SafeCharge; John Marsden -- TransUnion


Dark Web 101: The Good, The Bad, and The Grey

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Dark Web 101: The Good, The Bad, and The Grey


Alice Cheung and Grant Stephens -- Ravelin


Everybody Wins with a Layered Approach

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Everybody Wins with a Layered Approach


Jeff Zuehlke -- Best Buy; Susan Hickert and Ian Poole -- CardinalCommerce; Andrew Naumann -- CyberSource; Chris Marchand -- Verifi; Cindy Windomaker -- Visa


Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience

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Global Payment Preferences for Recurring Purchases: Optimise Your Payment Experience


Duncan Barrigan -- GoCardless


Public-Private Partnership on Fraud Prevention -- Austrian Case Study

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Public-Private Partnership on Fraud Prevention -- Austrian Case Study


Bernhard Schafrath -- Austrian Federal Ministry of the Interior; Thomas Von Der Gathen -- Payment Services Austria GmbH


The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation

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The New Payments Landscape -- The Need to Leverage More Data than Ever in Pre-authorisation


Spencer McLain -- Ekata


Automotive Marketplace: What's Driving the 2020 Digital Agenda

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Automotive Marketplace: What's Driving the 2020 Digital Agenda


Peter O'Halloran -- Fiserv; Jon Wheeler -- Curb Mobility


Trust Matters - Strategies to Improve the Customer Journey

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Trust Matters - Strategies to Improve the Customer Journey


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes


How PCI SSC is Responding to COVID-19

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How PCI SSC is Responding to COVID-19


Jeremy King -- PCI Security Standards Council


Maximizing Authorization Rates through a Multi-Acquiring Setup

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Maximizing Authorization Rates through a Multi-Acquiring Setup


Thomas Pappas -- Insparx GmbH


Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center

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Cybercrime - A Threat to Society: A View from the Swedish Police Cybercrime Center


Jan Olsson -- Swedish Cybercrime Center (SC3)


Enabling Simpler and Safer Commerce with FIDO Authentication

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Enabling Simpler and Safer Commerce with FIDO Authentication


Andrew Shikiar -- FIDO; Christiaan Brand -- Google; Ashish Jain -- eBay; Ranjita Iyer -- Mastercard


Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover

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Is Your Brand's Data for Sale on the Dark Web? A Look into Account Takeover


Kevin Lee -- Sift


If Data is the New Oil, Should We Be Considering 'Green' Alternatives?

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If Data is the New Oil, Should We Be Considering "Green" Alternatives?


Uri Arad -- Identiq


RFIs and RFPs Do Not Drive the Best Outcomes

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RFIs and RFPs Do Not Drive the Best Outcomes


Nicolas Vedrenne and Catherine Tong -- STRATGranat


The Dark Web -- A Europol and Risk42 Collaborative Case Study

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The Dark Web -- A Europol and Risk42 Collaborative Case Study


Tobias Wieloch -- European Cyber Crime Centre (EC3), Europol; Timo Grossman -- Risk42


Account Creation: That Unsuspected Source of Fraud

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Account Creation: That Unsuspected Source of Fraud


Jo Lawrence -- Mastercard; Rosemary O'Neill and Magali Vander Vorst -- NuData Security


Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT

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Is Your Fridge Running? Then You'd Better Catch It: Fraud and the IOT


Steve Durney -- Ethoca


Enabling Faster Payments Without the Fraudsters

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Enabling Faster Payments Without the Fraudsters


Parul Sharma -- LexisNexis Risk Solutions; Deborah Kinsella -- Pitney Bowes


Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey

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Insights Into Top Performers: Initial Results of the MRC 2020 Global Payment Survey


Joe Salerno -- CyberSource; Sam Anson -- Sony Interactive Entertainment; Trevor Nies -- Microsoft; Peter Shore -- Comcast


Protection Against Sim Swap Fraud

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Protection Against Sim Swap Fraud


Clare Messenger -- JT Group


Subscriptions: Always On

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Subscriptions: Always On


James Tiltman -- Worldpay from FIS


Adding Friction Doesn't Have to Hurt the Customer Experience

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Adding Friction Doesn't Have to Hurt the Customer Experience


Stephanie Olsen -- Netflix


How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?

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How Does the Impact of Your Role as a Payment Professional Compare to That of Your Peers?


Yuval Ziv -- SafeCharge; Louise Garratt -- easyJet; Peter Shore -- Comcast; Peter Sidenius -- Edgar, Dunn & Company


The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)

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The New Mastercard Excessive Fraud Merchant (EFM) Program and Changes to the Mastercard ECP (Excessive Chargeback Program)


Jonathan Trivelas -- Mastercard; Julie Fergerson -- Merchant Risk Council


The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them

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The Rising Threat of Deepfakes and the Data Sciences Needed to Defeat Them


Sanjay Gupta -- Mitek; Blake Hall -- ID.me


Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It

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Why Fraudsters Love Your Contact Center's Authentication, and Customers Hate It


Dave Krasinski and Lance Hood -- Neustar





MRC On-Demand Sessions coming soon

50 Billion Connected Devices in 2020 -- What Does This Mean for Payments?

Continuum Commerce

There is unprecedented growth in the Internet of Things (IoT). Gartner calculates that around 8.4 billion IoT devices were in use in 2017, up 31 percent from 2016, and this will likely reach 20.4 billion devices by 2020. This staggering growth is not slowing down.

What does this mean for payments? Will we pay for petrol directly without leaving our cars? Will retail go down the path of Amazon Go? Will we ever need to carry cash again? How are security and payments affected by IoT?

This session will highlight the good IoT can bring, especially in developing nations. The presentation will also explore the foundation of IoT, where it is today, and where it is predicted to go. Throughout this journey the talk will explore where and how payments have enhanced or slowed us down.


AWS Analytics Enables Fraud Prevention for Sony's PlayStation

Sony Interactive Entertainment

Sony Interactive Entertainment built their EVE Fraud System as a big data platform to aggregate transactional activity of users, approving $40 million in additional purchases per month with no increase in declines or chargebacks from banks.

In this session, learn how Sony used Amazon Kinesis Data Analytics, Amazon Kinesis Data Firehose, AWS Lambda, AWS Glue, Amazon Simple Storage Service (S3), and Amazon DynamoDB to generate aggregations and retrieve them in a single purchase transaction in less than 180 milliseconds.


Components of a Payments Orchestration Layer

RPGC

Using the lessons learned from merchants with sophisticated and well-funded platforms, it is possible for any enterprise merchant to realize similar benefits. Merchants can ensure their requirements are met with intelligent architecture design and a good understanding of a payments platform's components.

This session identifies what works well among the sophisticated merchant platforms and defines the necessary requirements for each of the platform components. The discussion is not technical; it is designed to assist business users in articulating their requirements to vendors and their own engineering teams. The findings shared are intended for a provider-agnostic environment.


The Economics of Cybercrime: Understanding Fraudsters' Motivation

Arkose Labs and Expedia

The global economy has never been more connected, with the ability to transact freely anywhere, anytime, across borders, and across multiple currencies -- and naturally cybercrime has followed suit. Interwoven into the global cybercrime phenomenon, however, is the huge economic disparity between countries which are now connected by the digital economy.

This session will provide a deeper understanding of the social and economic realities that drive certain regions to become hotbeds of fraud and cybercrime, providing new insight into the correlation between regional economic performance and attack levels. Global economic inequality is manifesting itself in cybercrime, as individuals facing poor employment rates, low wages, and limited access to higher education increasingly turn to fraud. Fraudsters operate globally, with the support of an intricate set of support functions that has sprung up across the world. By targeting businesses and consumers in regions with stronger currencies, the potential gains are high, while barriers to entry remain low.

The presenters will use key economic indicators alongside fraud data from the Arkose Labs network to shed new light on the motivation behind the global fraud ecosystem. Understand how regional differences in economic incentive plays out in real world attacks, and how this affects fraudsters' appetites to persevere with attacks once faced with step-up challenges.


The Rise of Open Banking -- the Saga Continues...

Payments Reg Expert

The session will cover:

-The EU experience of Open Banking (including PSD2/RTS/GRPR) with focus on the UK experience
-How Open Banking is driving payments innovation, financial inclusion and new payment methods for merchants
-The move to Open Finance and Open Data
-The importance of customer experience and what is still outstanding
-The up to date position on the status of the RTS and SCA implementation
-What is happening around the globe with the different approaches taken in different jurisdictions


Trials and Tribulations of False Positives

Ding

A tale of one merchant's experience to reduce false positives. In early 2018 Ding configured their platform to randomly select a percentage of declined payments from their fraud engine due to suspected fraud. This way they could accurately track said suspected payments to see if they received alerts of fraud. This is Ding's story.