Fraud & Risk

Tis the Season... the Season of Taking Back

Michael Mallon and Jen Lichner -- Accertify; Monica Gullickson -- Best Buy

Presentation

Fighting chargebacks effectively requires an understanding of regulations, the ability to assemble resources quickly, and the proper approaches to tackle increased dispute volume due to the seasonal spike in orders. This presentation highlights key ways to prepare and then implement a strategy to help with the season of chargebacks, focusing on challenges and pain points, reasons why disputes are lost, and how the industry is changing. The slides conclude with a look at various options merchants have to handle the deluge of post-holiday disputes, including process automation.

Note that this presentation is also available as a webinar. To view the webinar, click here.

Tis the Season... the Season of Taking Back

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