Man in a wheelchair speaks into a microphone at a conference, addressing an attentive audience. The setting is indoors, emphasizing themes of accessibility and empowerment.

Accessibility at the Merchant Risk Council

Creating inclusive digital experiences for everyone.

Accessibility is central to our commitment to equity, usability, and innovation. We’re working to ensure that all users, regardless of ability, can access and benefit from our content.



   1.3 Billion People worldwide live with a disability
$18 Trillion Annual disposable income influenced by people with disabilities and their communities

Our Commitment

The MRC is committed to accessibility, diversity, and inclusion. Our goal is to ensure that every member, and visitor can access our site with ease and confidence.


Measures to Support Accessibility

  • Accessibility is a requirement for all web content
  • Accessibility is integrated into our internal policies
  • An accessibility officer is appointed
  • We provide ongoing staff accessibility training
  • Clear and measurable accessibility goals are in place

Conformance Status

Our site is currently partially conformant with WCAG 2.1 Level AA. We are actively addressing known issues to reach full conformance.



Additional Accessibility Practices

  • Decorative-only text in images
  • Closed captions on select video content

Assistive Technology Compatibility

We are currently evaluating compatibility across major assistive technologies to ensure optimal access. Once our review is complete, this section will include specific tools and configurations we support.


Known Limitations

Archived documents
Some older files may not meet current accessibility standards. Accessible versions are available upon request within 7 business days.

Accessibility Evaluation

The Merchant Risk Council is working toward full conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

An internal accessibility audit is currently in progress. We are reviewing our digital properties to identify barriers and make improvements. A formal accessibility evaluation report will be made publicly available once the review is complete.


Feedback & Support

If you encounter any accessibility issues or barriers on our site, please let us know. We are committed to resolving them promptly. You can contact the Web Team directly via email. Our typical response time is within 2–3 business days.