The Role of Biometrics in PSD2

If you know your customers, don't subject them to the worst authentication experience low tech banks can manage. Use delegated authentication, take on the liability and treat them to the app authentication your team worked so hard to make seamless.  Your bottom-line will thank you.

We're discussing how merchants can achieve better conversion rates post-PSD2 by understanding the challenges of EMV 3D Secure and 2/multi-factor authentication. Experts from Mastercard will share insights on performance, best practices and strategies for achieving better risk-based (frictionless) authentication, challenge success and authorization approval rates. Topics include leveraging EMV 3DS and ID Check Insights to improve conversion rates, strategies for better challenge performance and higher authorization approval rates.

As technology and fraud techniques advance, businesses need to move beyond traditional fraud detection techniques and incorporate user behavioral features to boost accuracy. In this double presentation, Agoda and Booking.com will share how they leverage behavioral features to detect fraud in the travel industry. Agoda will explore the process of generating behavioral features, the technology behind incorporating them into machine learning models, and some of the techniques used to amplify the difference between fraudulent and non-fraudulent behavior. Booking.com will share their approach to detecting fraudulent hotel listings, which includes a multi-stage machine learning system that monitors the behavior of new hotels as they onboard onto the platform . The models monitor hotel actions from the early stages of signup up until the hotel is live on the website and interacting with guests.

Passwords are broken. Relying on a username/password combination for user authentication and security is like expecting a screen door to keep intruders out of a house. Fraudsters can easily break username/password combinations to take over good user accounts.That’s why biometrics will play a key role in the future of digital authentication and security, especially for companies in highly regulated industries. Biometric systems that rely on facial recognition and other methods provide strong identity protection for users – and help keep business compliant with KYC and similar regulations.

Ultimately, in the world of payments, success depends on human factors, like how consumers perceive and respond to risk, reward and effort.

Against this backdrop, Token surveyed over 1,000 people across Europe about the attitudes, preferences and behaviours shaping their financial and digital lives.

Token presents: "Who Will Pay by Bank" a data-driven look at the human element that will fuel the future of open banking payments.

A glimpse into this report:

• Learn which consumers are paying by bank today and where will we see demand tomorrow
• Discover the behaviours and opportunities that could support continued uptake of account-to-account (A2A) payments
• Understand how consumers in Europe perceive the benefits of A2A payments and other payment methods on a country-by-country basis
• Uncover how consumers understand open banking's evolving role in their lives
• Read commentary from the Open Banking Implementation Entity, Open Banking Expo, American Express, Ban

As regulatory oversight aimed at stopping financial fraud rises, the friction generated by identity and credit checks built into customer onboarding processes is causing many consumers to abandon their shopping carts. Consumers expect simple, fast, convenient onboarding. 
 
The situation is forcing you as a business-to-consumer (B2C) business and online retailer to rethink your customer journeys. You need to find a way to put necessary protections in place that yield fast, accurate but simultaneously low friction and invisible checks. At the same time, consumers want to feel their identities and transactions are secure.
 
Additionally, businesses have implemented “guest check-out” facilities which have enabled them to reduce friction completely at the expense of not knowing who the end consumer is and introducing a higher potential for returns fraud.
 
This webinar will explore the challenges, solutions, and next steps you can take to resolve these concerns. 

Learning Objectives:

• Tackling digital identity challenges faced by businesses in the United Kingdom, Europe, the Middle East, and Africa.
• Ways to reduce up to 90% of your drop-off during onboarding
• Access to insights on fraudulent transactions and chargebacks and how you can tackle these challenges
• Identify the challenges businesses could face when implementing such strategies

With the upcoming 3DS1 decommission planned in Oct’22, it’s important for merchants to plan their authentication strategy to not just process EMV 3DS transactions but optimize the entire payment experience. 

To find out, join Gautam Pande – Director, Product Management, Identity Solutions at Mastercard to provide key considerations ahead of the 3DS1 Decommission & share updates of the Identity Check platform to enable seamless digital commerce

Attendees will:

• Find out what to expect after the decommission date
• Be able to understand key changes in EMV 3DS 2.2
• Understand Mastercard’s Smart Authentication Platform
• Preview the Identity Check Express and the customer journey

With the upcoming 3DS1 decommission planned in Oct’22, it’s important for merchants to plan their authentication strategy to not just process EMV 3DS transactions but optimize the entire payment experience. 

To find out, join Gautam Pande – Director, Product Management, Identity Solutions at Mastercard to provide key considerations ahead of the 3DS1 Decommission & share updates of the Identity Check platform to enable seamless digital commerce

Attendees will:

• Find out what to expect after the decommission date
• Be able to understand key changes in EMV 3DS 2.2
• Understand Mastercard’s Smart Authentication Platform
• Preview the Identity Check Express and the customer journey

How well does your fraud performance stack up against the latest global performance metrics? And what new fraud trends and tactics should be on your priority list? 

In this webinar, Merchant Risk Council’s VP of Programs and Technology Tracy Kobeda Brown, Cybersource Managed Risk EMEA Regional Lead Mark Strachan, and Verifi Head of International Merchant Sales and Business Development Gabe McGloin will explore the answers to these important questions, by diving into key findings and results from the recently launched 2022 Payments and Fraud Report.

Join us to hear these three fraud experts:

• Discuss what the report’s latest fraud and payment metrics and benchmarks mean—and how you can use them to evaluate and improve your own fraud programs and strategies.
• Provide new insights into the full business impact of fraud and how you can better protect your organization.
• Share the latest on which new payment methods are gaining the most traction in different parts of the world—and what social and economic factors are driving their adoption.

Better fraud prevention, all around.

Many organizations rely on two-factor authentication (2FA) using one‑time passcodes (OTPs) sent by Short Message Service (SMS) to authenticate banking and ecommerce transactions. 2FA performed this way can be fast and easy, but SMS wasn’t designed to be a security tool.

Learn how your organization can leverage voice biometrics to protect customers and your brand by building the highest levels of protection, trust and loyalty.

Anyone wishing to enter new e-commerce markets needs to understand how consumers prefer to pay – and offer local payment heroes. This quickly boosts revenues and allows a critical competitive advantage to be achieved. It is also important to recognize new trends early and create solutions.

Thanks to Arvato Financial Solutions' many years of experience in e-commerce, our licenses and our connectivity with an incredibly wide range of payment methods, we reduce the complexity of tapping into new markets for our clients. PPRO – the globally leading provider of local payment infrastructure – stands by our side, helping us with best in class integrations to over 100 local payment methods.

In our E-Commerce Payment Report 2021, we show you what you need to know about current payment trends in e-commerce and why local payment methods in particular are so important. You will also learn how to equip your shopping system with the right payment heroes quickly and easily, making it fit for the future.

In Nethone's Frictionless white paper, you will learn:

• How to reduce checkout friction to maximise your revenue?
• How to manage UX friction associated with PSD2/SCA?
• How to prepare for Transaction Risk Analysis (TRA)
• How to keep your customers happy
• How to achieve all this while effectively combating payment fraud