From Beginner to Expert: Workshops at MRC Vegas to Elevate Your Expertise in Payments, Fraud Prevention, and Beyond

Why Attend the Workshops?

The workshops at MRC Vegas 2025 are designed to provide you with hands-on learning experiences led by industry experts. Whether you’re diving into advanced fraud prevention techniques or mastering payment innovations, these sessions offer a unique opportunity to learn, connect, and grow.

Here’s why these workshops should be on your agenda:

Find the Workshop Best for You:

CPFPP Guided Prep Program

Note: The Certified Payments and Fraud Prevention Professional (CPFPP) Guided Prep Program begins at MRC Vegas and continues after the event, culminating in the CPFPP certification exam.

This program is designed to prepare participants for certification by offering a comprehensive curriculum that includes eLearning, live instruction, and self-directed study. Participants will dive into critical exam topics such as performance management, operational management, provider management, and features and enhancements. In addition, they’ll learn how to apply these concepts effectively in their professional roles.

Learning Objectives:

• Gain a thorough understanding of performance management principles, including setting measurable objectives, tracking key performance indicators (KPIs), and analyzing outcomes to evaluate success in fraud prevention initiatives.
• Master operational management techniques to improve efficiency and outcomes within payments teams.
• Explore best practices in provider management to optimize relationships and service delivery.
• Understand key features and enhancements in the payments ecosystem to stay ahead of industry trends.

Program Benefits include:

• Complimentary Payment Essentials and Fraud Essentials eLearning courses to prepare before the workshop at MRC Vegas 2025.
• Full-day workshop covering key exam topics in performance management, operational management, provider management, and features and enhancements.
• Personalized study plan and resources.
• 3 months of eLearning access to over 35+ hours of additional content.
• Live virtual Q&A sessions with CPFPP experts.
• CPFPP Exam application fee included.

Deep Dive into Refund Fraud Workshop

Refund fraud poses a significant threat to eCommerce merchants worldwide. This workshop delves into various fraud tactics, financial and operational impacts, and strategies to fortify defenses. Attendees will engage in interactive discussions and analyze real-world examples from multiple industries.

Learning Objectives:

• Recognize tactics fraudsters use to exploit refund policies and enhance detection skills.
• Understand the broader implications of refund fraud on businesses, from financial losses to reputational damage.
• Develop robust prevention strategies, leveraging technology and internal controls to protect operations.

Fraud 101

If you’re new to the field of fraud prevention, this workshop is the perfect starting point. Understanding the fundamentals of online fraud is essential for businesses aiming to stay ahead of threats. This introductory workshop explores credit card fraud, marketplace fraud, and first-party misuse, offering actionable insights for professionals new to fraud prevention. Participants will also examine fraudster profiles and key evaluation techniques used by fraud analysts.

Learning Objectives:

• Define key types of online fraud and identify fraudster profiles.
• Explore fraudster techniques like address manipulation and social engineering.
• Categorize customer fraud and victim-assisted schemes.
• Gain insights into fraud analyst responsibilities and essential tools for combating fraud.

Payments 101

For those beginning their journey in the payments industry, this workshop offers an ideal introduction. This workshop provides a foundational overview of the payments ecosystem, ideal for professionals aiming to deepen their knowledge. Topics include payment instruments, the transaction lifecycle, and security technologies critical for fraud protection. Participants will leave with a clearer understanding of regulatory basics and emerging industry trends, such as the rise of real-time payments, advancements in authentication protocols, and the growing adoption of AI-driven fraud detection tools.

Learning Objectives:

• Understand key stakeholders, payment methods, and the transaction lifecycle.
•  Explore security technologies and authentication protocols to mitigate fraud risks.
• Analyze the impact of regulations on payment systems and compliance.
• Stay informed about emerging payment trends shaping the industry.

Advanced Collaboration Between Law Enforcement and eCommerce Stakeholders

This workshop bridges the gap between law enforcement and eCommerce stakeholders by fostering collaboration and knowledge sharing. For instance, participants will explore a case study where cross-border intelligence sharing led to the disruption of a major fraud network, highlighting the tangible impact of such partnerships. Featuring insights from US and European law enforcement officers, attendees will learn best practices for intelligence sharing and network building to combat cybercrime effectively.

Fraud 201

This intermediate workshop is recommended for participants who have completed Fraud 101 or have equivalent experience. Expand your fraud prevention expertise with this intermediate workshop, which delves into global fraud trends, regulatory challenges, and advanced detection techniques. Participants will explore cross-channel fraud and Fraud-as-a-Service models while balancing customer experience with effective fraud prevention strategies.

Learning Objectives:

• Identify and analyze global fraud trends and emerging threats.
• Examine the impact of regulations on fraud management and compliance.
• Leverage big data and predictive analysis for enhanced fraud detection.
• Learn to optimize customer experience while maintaining robust fraud defenses.

Payments 201

This intermediate workshop is recommended for participants who have completed Payments 101 or have equivalent experience. This advanced workshop builds on foundational knowledge to address transaction optimization, payments orchestration, and security measures. Ideal for those with prior payments experience, it provides actionable insights into managing global payment operations and staying ahead of industry innovations.

Learning Objectives:

• Examine key payment methods and regional differences across markets.
• Understand strategies for transaction optimization and orchestration.
• Explore best practices in payment security and regulatory compliance.
• Anticipate future trends in the payments industry and their implications.

Ready to Elevate Your Expertise?

Don’t miss the chance to gain unparalleled insights, build your skills, and connect with a community of professionals committed to excellence in payments and fraud prevention. Visit our website to register today! Register now for MRC Vegas 2025 and reserve your spot in these must-attend workshops.

Together, let’s shape the future of payments and fraud prevention—and celebrate 25 years of Merchant Risk Council leadership.

REGISTER FOR MRC VEGAS 2025