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MRC Online Courses

Advanced Tactics for Transaction Optimization

The Advanced Tactics for Transaction Optimization course is a self-paced, intermediate program designed for payment professionals seeking to deepen their expertise in optimizing transaction processes within the eCommerce sphere.

 

MRC Members: USD $75 (plus applicable taxes)
Non-members: USD $150 (plus applicable taxes)

 


Enroll | Members Enroll | Non-Members



The Advanced Tactics for Transaction Optimization in eCommerce course is designed to provide eCommerce merchants with practical insights and strategies to enhance transaction efficiency, security, and success. This specialized course will focus on specific transaction optimization tactics, such as real-time account updater, dynamic retry, tokenization, account updater, MID/MCC switching, alternate routing, and removing optional data from the authorization message. Participants will gain an in-depth understanding of these tactics and learn how to implement them effectively to optimize their eCommerce transactions.



FAQs

    • New Payments and Fraud Team Members seeking a clear introduction to the chargeback process.
    • eCommerce Staff and Customer Support Representatives handling transaction issues and customer disputes.
    • Small Business Owners and Merchants looking to reduce chargeback losses and understand their rights and responsibilities.
    • Payment Professionals building foundational knowledge to support further chargeback management strategies.

    • New Payments and Fraud Team Members seeking a clear introduction to the chargeback process.
    • eCommerce Staff and Customer Support Representatives handling transaction issues and customer disputes.
    • Small Business Owners and Merchants looking to reduce chargeback losses and understand their rights and responsibilities.
    • Payment Professionals building foundational knowledge to support further chargeback management strategies.

    • Program Level: Basic
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: None

    • Program Level: Basic
    • Program Field of Study: Specialized Knowledge
    • Program Delivery Method: QAS Self Study
    • CPE Credits: 1.4
    • Advanced Preparation and/or Pre-requisites: None

    • Define chargebacks
    • Categorize types of chargebacks
    • Identify the key stakeholders in the chargeback process
    • Outline the steps of the chargeback process
    • Compare open loop vs closed loop systems
    • Describe reason codes
    • Identify common reason codes
    • Outline the steps of the merchant challenge process
    • Calculate four common chargeback metrics
    • Apply chargeback prevention techniques
    • Identify common chargeback solutions

    • Define chargebacks
    • Categorize types of chargebacks
    • Identify the key stakeholders in the chargeback process
    • Outline the steps of the chargeback process
    • Compare open loop vs closed loop systems
    • Describe reason codes
    • Identify common reason codes
    • Outline the steps of the merchant challenge process
    • Calculate four common chargeback metrics
    • Apply chargeback prevention techniques
    • Identify common chargeback solutions

    • MRC Members: USD $75 (plus applicable taxes)
    • Non-members: USD $150 (plus applicable taxes)

MRC Education Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org

National Registry of CPE Sponsors logo

MRC Education Refund Policy

MRC Education eLearning course refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to programs@merchantriskcouncil.org. Refunds will not be issued once a course is started. Additionally, courses must be completed within one year of the course enrollment date.