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Fraud & Risk
Top 10 North American Bank Eliminates Credential Stuffing
Case Study
A Big 5 Canadian bank (“Bank”) that earns over $20 Billion in annual revenue had been suffering from automated attacks on its web and mobile login applications for months.
Bad actors were performing credential stuffing attacks on all possible channels: both the
Canadian and US websites, mobile apps, and even OFX API endpoints. Not only were the
attacks leading to account takeover fraud losses, but the sheer volume of attacks also put
significant strain on the Bank’s infrastructure. The bank was experiencing rolling outages
on both their Canadian and US websites, which prevented customers from accessing their
accounts. These service outages were unacceptable to the Bank’s leadership, so the security
team was determined to find a solution. Read how Shape Security helped solve this!

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