Fraud & Risk

eCommerce Merchant Survey: Insights about Fraud Trends, Preventative Tools, and Their Effectiveness

Andrew Mortland and Stuart Mann -- Accertify Inc.

Presentation

As fraudsters have shifted tactics during the COVID-19 pandemic, online retailers need to know what trends are changing and how they can better prepare for what lies ahead. To help companies assess these concerns, Accertify partnered with PaymentsSource/Arizent on a survey of merchants offering products or services through online channels. This presentation provides an overview of the survey methodology and demographics, then showcases findings from key questions on fraud and abuse types as well as tools to combat online fraud. The deck closes with insights on interactions analyzed most often and a trio of takeaways.

Note that this presentation is also available as a webinar. To view the webinar, click here.

eCommerce Merchant Survey: Insights about Fraud Trends, Preventative Tools, and Their Effectiveness

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