Graph-centric Fraud Prevention: From Trusted Account Opening to ATO Fraud Protection

Fraudsters look for the easiest, most vulnerable parts of the transaction lifecycle to enter the customer journey.

Traditional verification steps, such as verifying micro-deposits, are not enough. Every participant in the transaction lifecycle – from merchant to payment processor to card issuer – must understand their vulnerability to account takeover fraud. All need a strategy for verifying identity that makes it much more difficult for fraudsters to use the identity data they obtain.

This presentation explores how transaction participants can create strategies to verify identities starting with account creation, and extending through checkout, payment, shipping, and account maintenance. It will also provide a merchant's perspective on effective pathways for safeguarding in-demand eCommerce options such as guest checkout.

Fighting payment fraud has never been more complex or more important.

This presentation, from subject matter experts at Insparx and Experian, lays out useful strategies for building out strong and effective fraud infrastructure from the very beginning.

Ten years ago, Spotify and Netflix extended their global streaming services to dozens of countries. It took multiple providers and large teams of experts.

Today, HBO, Disney+, and SkyTV are scaling twice as fast with teams a fraction of the size. How do they do it, and more importantly, how can you do the same?

In this presentation, a panel of merchants will share how ruthless prioritization, strong partnerships, and investments in analytics helped them jump from millions to hundreds of millions of customers in dozens of countries in less than a year.

Learn about the logic for consolidation of service providers due to acquisitions, and the reasons this pattern has not changed in 15 years.

The presentation explores:

• The rationale for creating new players
• Lifecycle and fast growth model of new players
• The acquisition rationale resulting from a liquid investment market

Bots are one of the main weapons of choice of bad actors, particularly for malicious activities such as account takeover fraud (ATO) and identity theft. Versatile and adaptable, bots can stage a wide range of malicious activities, ranging from credential stuffing attacks using information exposed in data leaks to the creation of multiple online identities.

For businesses, the combination of bot threats can pose serious problems - especially when it comes to customer satisfaction and company reputation. 

This webinar will discuss how bots attack, the negative consequences they can have on an organization and how merchants can protect themselves.

Learning Objectives:

1. How bots attack (and types of bots)

2. The cost of bot fraud

3. Examples of ATO bot attacks

4. How businesses can fight back

Join LiMeng Lee, Chief Strategy Officer at Razer and MRC APAC Advisory Board Member, and Gene Yu, CEO of Blackpanda (a cyber crisis management firm that offers top-tier cyber-attack containment and investigative services in the event of a data breach) as they demonstrate the importance of having a cybercrime crisis management or incident response plan in place before the incident or event occurs. 
 
LiMeng and Gene will highlight the necessary steps which should be undertaken to set up your incident response strategy, they will also highlight the immediate activities which should take place in the wake of an incident occurring. 

Learning Objectives:

The viewer, upon listening to the webinar, will have a basic understanding of the importance of implementing the prevention plans outlined, and were recruiting a third-party consulting company to assist in setting these plans up can help. 

Merchants are always after the best solution for their fraud prevention needs, but it’s hard to know whether a new solution will actually be right in practical, ongoing terms. Enter POCs. A real-life try-out of the solution can give a clear indication of its performance. Right? Not always.

Our webinar will discuss 3 specific use cases that will help merchants understand the right way to conduct a POC for a fraud prevention platform.

In this webinar, we will address the following scenarios and how to best counter their negative impact on a POC:

1. The challenge of trusting the accuracy of the POC's end result when another system (i.e., your existing one) is in place and affects the results dramatically.
2. An existing fraud prevention system that guarantees transactions and is liable for them. The solution which is being vetted through the POC is not.
3. For a limited point in time, you can have professionals conducting the POC side by side with your system. While this approach will significantly improve overall performance, in reality, it will be impossible to replicate.

In this edition of the interview series My Path in Payments, Checkout.com spoke with Rakhi Seth-Forrest, VP of Global Fraud & Payment Operations at Warner Bros. Discovery. Rakhi spoke to us about how she and her team tackle payment fraud, her passion for creating a thriving team culture, and her drive to enable innovation in her industry.

In this edition of My Path in Payments, Checkout.com talks to Colleen Graneto about her work at Airbnb, her passion for building products that help money move, and her experience with payments as a small business owner. My Path in Payments is Checkout.com's interview series documenting the candid insights and diverse perspectives of modern payments leaders.