Empowering Data Driven Payment and Fraud Prevention Teams

Join dLocal as they discuss: 

The importance of BINs analysis to discriminate risk 

The importance of closer relationship between bank and merchants/psp to optimize revenue and CX

There’s a big gap in digital commerce. Merchants have very detailed data on their entire customer journey up until one of the most critical points: the payment. At that point, many are lacking clear visibility and real insight into their approval rates and other business metrics, often resulting in loss of revenue and higher total cost of payments acceptance. This is mainly due to unclear or insufficient payment data—payment data with which they could easily answer questions like Why are 15% of my orders declined and what could/should I do about that? Most merchants don’t have easy access to the answers.

Participants in the ecosystem such as payment gateways, payment service providers (PSPs), third-party fraud tool providers, BIN service providers, acquiring banks, card brands, and issuing banks (and APM schemes) must all come together in some capacity for a single payment to go through successfully.

All these layers between buyers, merchants, and approved transactions have different technology standards, formats, data fields and, most importantly, definitions of data and data fields—both in what is sent out (for approval) and what comes back (in response). It all adds up to a huge challenge for businesses to easily access and turn payments data (whether from one or many PSPs/processors) into actionable insights. How can you improve performance if you don’t know what to tweak or why? How can you monitor any changes over time?

All merchants have some form of blind spots in their payments data that can help them uncover and address costly issues or opportunities to improve. And what could be more relevant today—in an economy where companies, teams, and people are being asked to do more with the same (or less) resources—than finding ways to optimize your existing payment stack?

Fighting payment fraud has never been more complex or more important.

This presentation, from subject matter experts at Insparx and Experian, lays out useful strategies for building out strong and effective fraud infrastructure from the very beginning.

Ten years ago, Spotify and Netflix extended their global streaming services to dozens of countries. It took multiple providers and large teams of experts.

Today, HBO, Disney+, and SkyTV are scaling twice as fast with teams a fraction of the size. How do they do it, and more importantly, how can you do the same?

In this presentation, a panel of merchants will share how ruthless prioritization, strong partnerships, and investments in analytics helped them jump from millions to hundreds of millions of customers in dozens of countries in less than a year.

Join LiMeng Lee, Chief Strategy Officer at Razer and MRC APAC Advisory Board Member, and Gene Yu, CEO of Blackpanda (a cyber crisis management firm that offers top-tier cyber-attack containment and investigative services in the event of a data breach) as they demonstrate the importance of having a cybercrime crisis management or incident response plan in place before the incident or event occurs. 
 
LiMeng and Gene will highlight the necessary steps which should be undertaken to set up your incident response strategy, they will also highlight the immediate activities which should take place in the wake of an incident occurring. 

Learning Objectives:

The viewer, upon listening to the webinar, will have a basic understanding of the importance of implementing the prevention plans outlined, and were recruiting a third-party consulting company to assist in setting these plans up can help. 

Merchants are always after the best solution for their fraud prevention needs, but it’s hard to know whether a new solution will actually be right in practical, ongoing terms. Enter POCs. A real-life try-out of the solution can give a clear indication of its performance. Right? Not always.

Our webinar will discuss 3 specific use cases that will help merchants understand the right way to conduct a POC for a fraud prevention platform.

In this webinar, we will address the following scenarios and how to best counter their negative impact on a POC:

1. The challenge of trusting the accuracy of the POC's end result when another system (i.e., your existing one) is in place and affects the results dramatically.
2. An existing fraud prevention system that guarantees transactions and is liable for them. The solution which is being vetted through the POC is not.
3. For a limited point in time, you can have professionals conducting the POC side by side with your system. While this approach will significantly improve overall performance, in reality, it will be impossible to replicate.

During the 2022 Annual Member Meeting held on May 17, CEO Julie Fergerson and three other MRC leaders provided an overview of the current membership composition and the organization's financial health. The Meeting also included highlights of ongoing advocacy work, in-person and virtual events planned for the remainder of the calendar year, details of the MRC's expansion into the LATAM region, and a summary of upcoming innovations.

In this edition of the interview series My Path in Payments, Checkout.com spoke with Rakhi Seth-Forrest, VP of Global Fraud & Payment Operations at Warner Bros. Discovery. Rakhi spoke to us about how she and her team tackle payment fraud, her passion for creating a thriving team culture, and her drive to enable innovation in her industry.

In this edition of My Path in Payments, Checkout.com talks to Colleen Graneto about her work at Airbnb, her passion for building products that help money move, and her experience with payments as a small business owner. My Path in Payments is Checkout.com's interview series documenting the candid insights and diverse perspectives of modern payments leaders.