What POCs Are Not Telling You About Real Performance Results

In this session from Insparx, attendees will learn how an international dating player has set up their payment infrastructure and payment processes to optimize authorization rates, including payment recycling strategies and 3DS. The session will also present current fraud trends within the subscription business of a dating company and what strategies have applied to mitigate them.

Balancing fraud mitigation with false declines with a positive customer experience is one of the greatest challenges for e-commerce fraud fighters. There’s no magic formula, and few believe they have achieved the optimal state.  

Unfortunately, consumers and their authentication habits (or lack thereof) are part of the problem. Join this session to see hot-of-the-presses research from Aite-Novarica Group that explores U.S., U.K., and Singapore consumers’ authentication perceptions and preferences, how those have changed over the past 5 years, and the impact of fraud and false declines on consumers’ interactions with e-commerce merchants and issuers.

This session will review the challenges facing leaders in gaining funding to modernize their toolkits. The threat of fraud is ever evolving, however in times of reduced profitability, particularly for some merchant segments, it is becoming more difficult to stay up to date to fraud threats. With more technology and services providers than ever before, a full stack of solutions can become very expensive and inaccessible for those with smaller or shrinking budgets. We will discuss tactics to overcome missing your budget (either through fraud or expense) and share best practices in managing your vendors and budget allocations to make the most of your resources.

As vertical software vendors and platforms continue to embed financial services into their platforms, these businesses are becoming increasingly responsible for supporting products and services outside of their core products and operations. Even with the help of partners that provide these services, businesses often have to adapt their organization through new roles and responsibilities, processes, and policies to enable use cases and areas of focus like payment facilitation, risk mitigation, compliance, card issuance, and lending. This presentation will draw from platforms that have embedded financial services as well as select technology providers that provide the technology.

Martin Sweeney, CEO of Ravelin and Jason Paguandas, GM Merchant Security and Fraud at Fiserv, representing over 30 years of collective experience in the fraud and risk mitigation space, will discuss the economic slowdown’s impact on customer behavior, and what it means for the fraud ecosystem. Our experts will share fraud mitigation best practices and explain how automation can help protect businesses against fraud, increase customer trust, maximize profitability, and help merchants come out stronger as a result.

In this compelling conversation, the MRC partners with NORA (National Online Retailers Association), Australia for a conversation comparing the 2022 Global Payments & Fraud Survey (developed by Cybersource, Verifi, and MRC) to the soon-to-be-released AusPayNet 2022 Fraud Report.

‘Payments orchestration’ emerged as a fintech buzzword in 2019. The market has run with the term to generate funding and sales. However, there remains a lack of consensus on what payments orchestration is and the role it plays in providing end-to-end processing connectivity.

Further complicating matters, each merchant has unique requirements to support their business model, products, and customers. To address this complexity, this white paper reviews requirements, architecture, and delivery estimates for 3 unique merchant use cases.

This whitepaper clarifies the ambiguity around the Payments Orchestration Layer definition and helps readers resolve the buy vs. build conundrum by identifying the requirements to achieve a Minimum Viable Product (MVP) and providing effort estimates to achieve MVP.

Learning Objectives:

1. ID most important components of a payments orchestration layer
2. ID decision points for a build vs buy decision

Fraud prevention is a complex business, made more challenging by the constantly-increasing array of tools that fraud teams must manage. The average organization loses 5% of its revenue to fraud, and a chargeback costs about 3x the amount of the initial transaction to resolve. Most online businesses today use multiple sources of risk signals, many of which come into play at different points throughout the customer journey. The challenge is making those signals work together to make better mitigation decisions, targeting suspicious users without disrupting legitimate ones.
Fraud decisioning and orchestration hubs provide a solution to this challenge by centralizing fraud decisioning, ingesting signals from a variety of sources and vendors and turning those signals into real-time mitigation decisions.

Join this webinar with Ping Identity’s Maya Ogranovitch Scott and Adam Rusbridge for a discussion of fraud decisioning and orchestration, and how fraud teams can use their existing fraud tools to their full potential and improve their approach to automated fraud mitigation.

Learning Objectives:

• The additive nature of fraud prevention and its impact on internal fraud teams
• The key role of fraud decisioning tools as the bridge between detection and mitigation
• The benefits of a centralized fraud decisioning and orchestration approach
• How to integrate fraud prevention into the broader customer journey without negatively impacting legitimate users

In this edition of the interview series My Path in Payments, Checkout.com spoke with Rakhi Seth-Forrest, VP of Global Fraud & Payment Operations at Warner Bros. Discovery. Rakhi spoke to us about how she and her team tackle payment fraud, her passion for creating a thriving team culture, and her drive to enable innovation in her industry.

In this edition of My Path in Payments, Checkout.com talks to Colleen Graneto about her work at Airbnb, her passion for building products that help money move, and her experience with payments as a small business owner. My Path in Payments is Checkout.com's interview series documenting the candid insights and diverse perspectives of modern payments leaders.