How Did We End Up in the World of Payments? By Choice or by Luck?
Hiring/identifying junior talent for Payments & Fraud Teams is a challenge with no direct educational path. For example, LinkedIn on November 7th, 2021 – had 232K jobs worldwide under search word payments, 265K on February 5th, 2022, and 71K under search word fraud in November with 80K in February.
This presentation from Corey Murphy (Director of Customer Transactions, Insights, and Delivery at CarTrawler) outlines his talent strategy and ideas around ensuring that the future leaders of our industry end up in this field by choice and not luck.
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Tracy Kobeda Brown is an experienced start-up and corporate executive with expertise in technology strategy, product design, engagement, video gaming, and information security. In her current role as the Vice President of Programs and Technology for the Merchant Risk Council, she is overseeing the programs and technology team tasked with delivering content, education, and tools to help the world’s best fraud and payment professionals battle fraud for their companies. Prior to her role at the Merchant Risk Council, she held various C-level roles at corporate and start-up companies. She was the Head of Product for Fragomen, Lockerz, and the CEO and founder of Evil Genius Designs. Prior to that, she led the team that created American Eagle Outfitters website, ae.com, where she started her career in fraud and payments, eventually becoming the Head of Information Security (CISO).
She earned her Master’s degree from Carnegie Mellon in Entertainment Technology and her BS in Economics from The Wharton School at the University of Pennsylvania in Decision Sciences and Risk Management. She has served on the board of the National Cyber-Forensics and Training Alliance (NCFTA), Co-Chairperson of the Merchant Risk Council at its inception, and as an Executive/Entrepreneur in Residence for various universities and accelerators.