Insights Into Top Performers: Results of the MRC 2020 Global Payment Survey

Operational Resources

Training & Development

Joe Salerno -- CyberSource; Sam Anson -- Sony Interactive Entertainment; Trevor Nies -- Microsoft; Peter Shore -- Comcast

May 06, 2020

Webinars

The 2020 MRC Global Payment Survey, developed in collaboration with CyberSource, showcases how merchants are approaching payment commerce, the challenges companies are facing, the best practices they employ, and the results they are achieving.

This webinar highlights today's payments landscape, then details key survey findings on payment processing, focusing on payment gateways and acquirers. The intersection of payments and customer experience is discussed next, followed by authorization strategies and top key performance indicators (KPIs). The broadcast closes with reflections on eCommerce and payments in light of the coronavirus/COVID-19 pandemic.

The full 2020 MRC Global Payments Survey Results will be available in late spring 2020.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

There are no related Events

Jun 09, 2022

How To Setup a Fraud Infrastructure and How to React Learn effective strategies for developing a cohesive, holistic, and effective fraud fighting infrastructure for teams of any size.

Jun 08, 2022

Small Team, Huge Impact: Scaling a Global Payments Team This presentation from experienced payments managers teaches how to plan your expansion, decide on the skillsets you need to hire, and learn the pitfalls to avoid when creating an effective payments team. You'll also take away the performance data points that lead to maximum revenue for the lowest cost.

Jun 08, 2022

Consolidation of Service Providers Due to Acquisitions and the Changing Landscape for Merchants This presentation explores how the consolidation of service providers has hit a plateau in the last 15 years, and how that might not change anytime soon.

Jun 06, 2022

Workshop: Payments 201 Building upon the Payments 101 workshop, this presentation introduces additional topics and learnings about the payment ecosystem.

Jan 09, 2020

MRC Career Survey 2020 The MRC surveyed its members to understand the current state of careers across the global Payments and Fraud sectors.

Jan 09, 2020

2020 Global Payments Report The MRC, in conjunction with CyberSource, conducted its biennial Global Payments Survey, providing MRC members with insights from merchants across the globe to assist in benchmarking their payment strategies.

Jul 06, 2022

Cyber Crisis Management Preparation and Execution with Razer & Blackpanda Join Razer & Blackpanda as they demonstrate the importance of having a cybercrime crisis management or incident response plan in place before the incident or event occurs.

Jun 07, 2022

MRC Certification Overview Have you heard? The Merchant Risk Council is launching a certification program! The MRC is proud to offer the first-ever industry standard Payments and Fraud Prevention Certification.

May 18, 2022

What POCs Are Not Telling You About Real Performance Results nSure.ai address various scenarios and how to best counter their negative impact on a POC.

May 17, 2022

Merchant Risk Council 2022 Annual Member Meeting MRC leadership showcase the organization's recent achievements and share insights on future activities and initiatives for MRC members.

Aug 15, 2022

Checkout.com: My Path in Payments with Dawn Lee from Grab Financial Group Checkout.com spoke with the Regional Lead for Partnerships and Business Development at Grab Financial Group as part of their My Path in Payments interview series.

Aug 15, 2022

Checkout.com: My Path in Payments with Richard Haywood from Ocado Technology Checkout.com speaks with Ocado Technology's Head of eCommerce Customer and Payments about how he is shaping payments and improving customer service in a brand synonymous with digital innovation.

Aug 15, 2022

Checkout.com: My Path in Payments with Colleen Graneto from Airbnb Checkout.com spoke with Colleen, Payments Manager at Airbnb, about her experience in fintech and e-commerce, as well as how innovation in the payments industry enables the world of commerce and money movement.

Aug 15, 2022

Checkout.com: My Path in Payments with Rakhi Seth-Forrest from Warner Bros. Discovery Checkout.com sat down with Rakhi, who leads direct-to-consumer payments operations at Warner Bros. Discovery. We discuss how she champions digital payments, as well as her mission to combat wrongdoing and protect customers.

View All Resources