Merchant Risk Council 2021 Annual Member Meeting

This presentation discusses the variety of markets included in APAC, how to prioritize efforts in the region, and common barriers that merchants and solution providers face. We will be sharing vital "war stories" and keys to success you won't want to miss if you considering expansion into this region.

This presentation:

• Highlights the ways in which Southeast Asia is poised to be at the forefront of growth and innovation over the next few decades.
• Showcases how digital transformation has become a top priority in a post-pandemic world, and how this is expected to pave the way for innovation in sectors such as digital payments
• Explores the ways regulatory authorities have helped to foster a thriving scene and continue to be essential in powering eCommerce / digital payments growth

Against a backdrop of the Covid-19 response/fallout, geo-political conflict, rising inflation, and an energy crisis, consumers and merchants face an uncertain payments landscape.

This presentation explores some of the best practices in merchant – acquirer relationships to ensure merchants are best prepared to handle any future uncertainty and maximize opportunities as they arise in this increasingly unpredictable world.

Alternative payment methods continue to expand in importance and volume globally, and though this provides a wide spectrum of opportunities for merchants, it also means new fraud attack vectors to contend with.

This presentation explores the methods fraudsters are using to attack alternative payment providers through real-world examples, and the solutions businesses can implement to proactively prevent and combat payment fraud.

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The MRC surveyed its members to understand the current state of careers across the global Payments and Fraud sectors.

Key takeaways include:

• Age does not determine the level at which you can work in an organization. Those between 20 and 30 years of age are working from analyst level all the way up to VP and Director level, while those over 50 years report working in every role from entry level to CEO.
• The majority of respondents, across all levels, are earning between $65k and $90k. 18% earn more than $175k.
• Women do better in roles paying between the $22k -$100k bracket in manager/ supervisor roles.
• Remuneration versus company type -the majority of those working for solution provider companies are earning $44k -$80k, the next highest earners in this category earn $175k+.
• The highest earners in merchant organisations earn between $65k and $90k. 15% earn $175k+.
• More women than men aspire to attain a leadership/ senior management role.
• Half of respondents are happy in their roles and have met their career expectations. The other half wishes to continue their career growth. This is across all age groups. Those who are content in more junior roles tend to prioritise a good work/ lifebalance.

Join us for the MRC 2023 Global Payments and Fraud Survey webinar to gain data-driven insights into the APAC eCommerce landscape. Discuss the fraud patterns specific to the APAC market, gain valuable knowledge about payment acceptance trends, and explore the key drivers behind merchants’ fraud and payments strategy.

Experts from MRC, Verifi, and Cybersource will provide in-depth analysis of survey data collected from hundreds of merchants, offering a comprehensive exploration of the region's key issues and how they compare to global norms.

Webinar Highlights

• Regional comparison of fraud and payments KPIs
• Benchmarks for fraud management spending
• Merchant perspectives on Visa's Compelling Evidence 3.0
• Top strategic areas for improvement for APAC merchants 

Consumers want more options for how they shop and pay. For merchants, how they handle everything from mobile and online channels, fraud management, and even things like loyalty rewards and digital offers are becoming more intertwined. In this webinar, Ethoca’s Brett Small, General Manager, APAC, will explore how merchants across the Asia-Pacific region can better balance their digital customer experience while helping reduce fraud and friction.

Join LiMeng Lee, Chief Strategy Officer at Razer and MRC APAC Advisory Board Member, and Gene Yu, CEO of Blackpanda (a cyber crisis management firm that offers top-tier cyber-attack containment and investigative services in the event of a data breach) as they demonstrate the importance of having a cybercrime crisis management or incident response plan in place before the incident or event occurs. 
 
LiMeng and Gene will highlight the necessary steps which should be undertaken to set up your incident response strategy, they will also highlight the immediate activities which should take place in the wake of an incident occurring. 

Learning Objectives:

The viewer, upon listening to the webinar, will have a basic understanding of the importance of implementing the prevention plans outlined, and were recruiting a third-party consulting company to assist in setting these plans up can help. 

In this edition of the interview series My Path in Payments, Checkout.com spoke with Rakhi Seth-Forrest, VP of Global Fraud & Payment Operations at Warner Bros. Discovery. Rakhi spoke to us about how she and her team tackle payment fraud, her passion for creating a thriving team culture, and her drive to enable innovation in her industry.

In this edition of My Path in Payments, Checkout.com talks to Colleen Graneto about her work at Airbnb, her passion for building products that help money move, and her experience with payments as a small business owner. My Path in Payments is Checkout.com's interview series documenting the candid insights and diverse perspectives of modern payments leaders.