Adoption of 3DS and PSD2 for a Subscription Business
Join Insparx as they do a deep dive into how subscription-based merchants can effectively implement PSD2 to ensure proper compliance and gain the benefits of increased security. The session also explores overall performance in EU markets, and how PSD2 implementation can be an effective fraud prevention tool even in markets where it is not yet mandated.
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As the revised version of the Payments Service Directive (PSD2) continues to impact eCommerce in Europe and beyond, it’s important to carefully examine how merchants and other payments professionals are implementing and adapting to the directive.
This informative presentation explores questions from the European Commission to the Payment Systems Market Expert Group (PSMEG), along with the group’s responses on the various impacts and implementation of PSD2. This document provides useful insights into the status of implementation, including what could be improved going forward.
Also included is a convenient collection of related acronyms for reference.
For large eCommerce merchants, even the smallest percentage of conversion gain is crucial, as it corresponds to thousands of euros or dollars, and sometimes more. As strong customer authentication becomes mandatory for all transactions under PSD2, this step adds friction to the customer journey, and therefore increases the risk of a transaction failing.
Moreover, PSD2 is introducing important changes in the fight against online payment fraud: the decision to trigger strong authentication (which was previously made by merchants) is now in the hands of the customers' issuing banks.
This presentation focuses on effective methods for achieving the balance of friction and authentication, while also examining Merchant initiated Transactions (MIT) such as Buy Now Pay Later.
When it comes to 3DS implementation, it’s not just Abandonment you need to worry about. Errors in the set-up at the Issuer or ACS side stop the challenge flow, and the options available to how people authenticate is also not always straightforward on a country-by-country basis.
This presentation provides merchant strategies to mitigate these concerns.
As more merchants continue to adapt to PSD2, it’s time to examine how to incorporate CX into the thinking around fraud prevention.
This presentation explores that balance, by taking a deep dive into the dark web to surface fraudsters' responses to the new regulation, uncovering incentives to maintain low fraud rates under PSD2, examining why relying on 3DS alone is an insufficient fraud-protection tactic, and providing a quantitative analysis of the TRA.
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On October 1st, a new regulation on recurring payments in India defeated almost any SaaS business -local or domestic. The Reserve Bank of India implemented new rules for recurring online transactions, making Additional Factor Authentication (OTP verification) mandatory for recurring payments. And this is just the latest example. How does Spotify guarantee that users in Argentina will not have their subscription disrupted because a local credit card didn’t fit their global payment infrastructure? How do you make sure entertainment subscribers in emerging markets enjoy the same outstanding customer experience as subscribers in the established U.S. market, without being kicked out of their subscription due to the unfulfillment of local regulations? Merchants are expected to keep up with tax and compliance rules, navigate the plethora of local payment methods, and stay agile to dodge low transaction rates and high fraud potential. Sound overwhelming? It doesn’t have to be.
dLocal’s session covers the strategies for delivering a seamless customer experience, remaining compliant with regulation and maintaining necessary security protocol. Throughout the session, we will discuss SCA, 3 DS authentication and how to successfully implement subscription payments in emerging markets, such as Brazil, Mexico, Nigeria, and India, where local payment infrastructure gaps exist. We will dive into the specifics of making the most of local cards and bank transfer and tokenization options; subscription logic handling; the use of direct debit in select markets; and the use of alternative payment methods as a payment recovery mechanism.
- Understand the complexities of fraud regulation in emerging markets
- Evaluate the benefit/risk of alternative payment methods
- Gain a bright overview of the current state of alternative payment methods and fraud prevention management in emerging markets such as Africa, Asia and Latin America.
However, the nature and impact of this impending regulation is yet to be determined and ultimately, merchants must make preparations for all outcomes in order to make the most of any upcoming changes.
In this webinar, we bring the focus back to individual merchants. Our payments experts will explore the 6 key points from the RBA’s consultation, from interchange fee changes to Buy Now Pay Later, asking what the proposals could mean for you, how to make the most of them, and whether they go far enough to protect merchants in the long-run.
The MRC routinely receives inquiries requesting insight on how a fraud prevention unit can be established at a company from the ground up. In this whitepaper, the MRC, in conjunction with a working group of the MRC Fraud Community, delves into current trends, the regulatory landscape, and how these factors can affect both the role and structure of a fraud prevention group. Accountability and staffing are detailed next, followed by a brief look at training resources. Comprehensive information on common key performance indicators is also included, covering KPIs for chargebacks, risk operations, and fraud analysts. The paper closes with key benchmarking results from the MRC Global Fraud Survey and an appendix on KPI calculations.
In Nethone's Frictionless white paper, you will learn:
- How to reduce checkout friction to maximise your revenue?
- How to manage UX friction associated with PSD2/SCA?
- How to prepare for Transaction Risk Analysis (TRA)
- How to keep your customers happy
- How to achieve all this while effectively combating payment fraud