The True Impact of SCA on European Merchants

Toby McFarlane and Domingo Figueira, CMPSI
Jun 02, 2021

CMPSI, a global independent payments consultancy, provides insightful data on the impact of SCA, the challenges, and how to future-proof your own eCommerce payment platform. Toby McFarlane and Domingo Figueira walk through client data that showcases how the current rates for authentication challenges, failures, and soft declines are too high and negatively impacting on merchants. In general, challenges arise due to the industry mindset which is in “troubleshooting” mode instead of “optimization” mode. Many of the difficulties faced have been associated with supply chains, MIT, additional fees, and lack of exemption usage. However, Toby and Domingo delve into the ways to mitigate these challenges, which include a TRA strategy, and future-proofing your payment system so that “worst-case scenarios” are handled with ease.

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Feb 03, 2022
Fraud in Your Backyard: Exploring Fraud Patterns in Europe

Join the MRC and Cybersource for an in-depth exploration of fraud patterns in the diverse European eCommerce market.

This informative webinar will provide an overview of findings pulled from the 2021 Global Fraud Survey, based on data gathered from a wide variety of respondents throughout Europe. It will also provide a detailed analysis of fraud patterns unique to this market and explore how merchants are faring with PSD2 implementation.

The findings from this fraud survey are critical to understanding the state of eCommerce fraud management in Europe and beyond.

A few of the topics covered:

  • The substantial impact of COVID-19 on fraud rates in the region
  • How Europe’s fraud rates compare to merchants in other regions
  • Merchant preparedness for PSD2
  • Fraud management spending benchmarks
  • Region-specific fraud management challenges and KPIs
  • Critical key insights
  • Manual review trends
  • First-party misuse/friendly fraud metrics
  • Outsourcing strategies
  • Fraud detection tool benchmarks
  • Future facing solutions
  • Overall key insights

Understanding local fraud patterns in 2021 can help you fight fraud in 2022.

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