Fraud & Risk
How Vodafone Enhanced Digital Customer Experience, Maximized Revenue, and Eliminated Fraud
Vodafone is a British telecommunications company and one of the UK's largest mobile network operators. In this case study, Vesta describes areas of opportunity Vodafone had in shifting customers from legacy voice-based services to app and web-based channels. By partnering with Vesta, Vodafone offered customers a streamlined experience and achieved both better approvals and lower costs.