Fraud & Risk

Reducing Identity Fraud in the Online Booking and Travel Industries

Scott Shepherd -- Pipl; Crystal Klojzy -- TicketNetwork; Brandon Short -- Priceline; Ryan Wogan -- OpenTable

Presentation

This presentation is a partnership between Pipl and three merchants in the travel and online booking industries, and details how they are addressing the fraud and risk trends impacting their businesses. The slides begin with TicketNetwork and chargeback processes and trends, followed by points from OpenTable on account takeover, including types and mitigation techniques. Priceline then delves into the balance between profit and risk, focused on false positives, risk management, and tools.

Note that this presentation is also available as a webinar. To view the webinar, click here.

Reducing Identity Fraud in the Online Booking and Travel Industries

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