Working Smarter Lessons from the Front Lines in the Fight Against Fraud
This MRC Virtual 2022 presentation sheds light on the different ways merchant implement fraud mitigation while limiting the impact on the customer experience using tools like thoughtful protection deployment, existing tools already present in a technology stack, and more effectively making the distinction between good customers and fraudsters.
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As we’ve seen time-and-again in recent years, the resilience of the global travel industry can be pushed to breaking point with very little warning. Recurring episodes of disruption have had wide-reaching consequences, but among the most perplexing for merchants is the inevitable spike in payment fraud and chargebacks. Using travel disruption as a case study, this session will feature the online travel agency lastminute.com, the fraud prevention company Riskified and the chargeback management solution Justt, who will unpack the relationship between external shocks to demand, fraud and chargebacks, and share remedial strategies that all companies can follow.