Visa Briefing on Their Industry Announcement: 'Evolution of Compelling Evidence'
Visa and the MRC have taken a huge step forward in the fight against first-party misuse/friendly fraud.
This informative webinar details Visa’s updated dispute rules, including how merchants should leverage the dispute resolution process to most effectively mitigate this pervasive form of fraud.
Topics covered include:
- The impact of incorrect disputes
- Compelling Evidence rule criteria and benefits
- Solution options
- And more
Join Visa representatives Melanie Davis, Natalie England, and Mark Woelfer, along with MRC leaders Julie Fergerson and Úna Dillon, as they explore why these historic changes are such an important development, and what these new rules could mean for fraud prevention going forward.
Learn more about the productive, ongoing partnership between the MRC and Visa regarding first-party misuse advocacy.
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With 1 in 6 online purchases returned, merchants saw $212B in returns, of which, 10.7%, or $22.8B, were fraudulent*.
Online returns have enabled fraudsters to exploit policy loopholes and illegitimate returns are now a complicated issue merchants are facing taking on various forms, such as manipulating a shipping label, returning a different item than originally purchased or claiming the item was never received.
Accertify's C.A.R.E. - Claims, Adjustments, Returns and Exchanges - is a purpose-built solution that detects fraudulent patterns in shopper behavior.
Join this webinar to hear all about the launch of C.A.R.E. and how merchants can monitor, measure and act to prevent future abuse.
Learning Objectives:
- Introducing C.A.R.E. – Claims, Adjustments, Returns and Exchanges – a purpose-built solution by Accertify that detects fraudulent patterns in shopper behavior.
- Hear all about C.A.R.E. and how merchants can:
- Monitor, measure and act to prevent future abuse.
- Use aggregated data to gain insight into a purchase and transaction.
- Implement policies and controls to identify fraudulent returns.
- Benefit from Accertify’s community data to help solve this growing problem.
*Customer Returns in the Retail Industry 2022 PDF.