Consumer Insights in the New Era of Ecommerce

MRC Vegas 2023

Fraud

Wallets

Training & Development

Fraud prevention innovation

ClearSale

Mar 09, 2023

Presentations

What we’ve seen emerge from the pandemic are two types of consumers – experienced online shoppers and new online shoppers. Merchants need to personalize their ecommerce stores to meet the needs of both groups.

In this presentation, ClearSale’s EVP and Partner Rafael Lourenco will share important insights from ClearSale's State of Consumer Attitudes on Ecommerce, Fraud & CX annual study, which measures and tracks ongoing shifts in consumer behavior as ecommerce evolves.

Get in-depth knowledge on what keeps customers coming back to your online store. It is no surprise that price and shipping are at the top of the list, but the customer experience is emerging as a deciding factor for success. Additionally, Rafael will share how payment barriers impact consumers and why payment options, such as digital wallets, BOPIS, BNPL are gaining massive popularity, especially among younger consumers.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Sep 13, 2023

Optimizing Fraud Capture in a Digital Environment The key is connecting consumers’ digital information to their devices, understanding device risk and identifying signals of fraudulent behavior.

Sep 13, 2023

Fraud-Free by the Holidays Join Vesta’s very own Chief Product Officer, Hrishi Talwar and VP, Machine Learning Engineering, Jack Kohoutek, as they discuss the eCommerce fraud landscape (threats and trends) and the strategies merchants should be taking to prepare for this holiday season.

Sep 12, 2023

European Regulation: A Merchant's Guide to PSD3 and PSR On this webinar, we will delve into the proposed changes, what they mean and the impact on the industry.

Aug 16, 2023

New Markets, New Regulations: Your Guide to KYC+KYB for Global Expansion Join this webinar to discover how to comply with DAC7 and INFORM Consumers Act regulations.

Oct 24, 2023

Payment Fraud in China: Securing Super-Apps, Video E-Commerce & Lending Apps China is a hotbed of consumer app innovation with Super-Apps, Video E-Commerce, in App Currency and fast payment rails.

Oct 24, 2023

Why EMV® 3DS? Streamlined Authentication, Easy Checkout, Combats Fraud A must-attend for anyone wanting to prevent fraud across e-commerce channels and devices, while optimising the user experience for consumers.

Oct 24, 2023

Cyber Fraud Threat Intelligence The solutions collect and analyze a wide range of data, including device identifiers, Group-IB’s global ID, device fingerprints, IP addresses, malware signatures, and anonymized data such as mule accounts and fraudster PII.

Oct 24, 2023

Mental Models to Fight Unlabeled Frauds With the rise of digital economy, many new fraud types have also evolved.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

May 17, 2022

2022 MRC Global Fraud and Payments Survey This illuminating report, produced by the Merchant Risk Council, Cybersource and Verifi, provides the latest industry fraud trends, fraud management methods, and payment strategies used by merchants globally, along with a robust set of performance benchmarks that can help with the optimization of payments and fraud management and prevention practices.

Nov 14, 2023

Tokenization Summit | Connecting the Dots: How to Get an Omni Channel View Using Tokens In this session, we'll explore how PAR can effectively simplify the management of tokens, provide insight into who your customers are and how/where they transact from.

Nov 14, 2023

Tokenization Summit | The ROI of Tokenization This presentation will explore the typical fees and costs associated with tokenization and examine the areas where costs can come in above expectations.

Nov 14, 2023

Tokenization Summit | Keynote Panel | Network Tokenization: The Good, the Bad and the Ugly Delve into tokenization with MRC thought leaders and industry experts as they debate: “Is it really worth it for merchants?”

Nov 14, 2023

Tokenization Summit | Welcome, Sponsor Intro and Network Tokenization Foundations Welcome remarks from the MRC and the sponsor, Worldpay followed by an overview of network tokenization with CMSPI

Nov 28, 2023

Secured by Sift as a safe place to play
Sift is trusted by the world’s top iGaming and online gambling companies to accelerate growth and safeguard player loyalty, securing over $45 billion annually across the industry.

Nov 28, 2023

Trust Payments and YouGov research warns of increasing fraud risks in UK Online polling conducted by Trust Payments in partnership with YouGov revealed useful statistics on scamming in the UK and the fraud risks that threaten those most vulnerable.

Nov 28, 2023

How Uphold lowered fraud rates to 0.01% with Digital Trust & Safety Uphold, a global multi-asset digital platform, facilitates seamless foreign exchange and cross-border remittance in 184+ countries across 80+ currencies, prioritizing trust and security through collaboration with Sift.

Nov 27, 2023

Trust Payments - The Importance of Understanding Consumer Spending Habits Understanding consumer spending habits is vital to businesses making the most of their payment trends, and focusing on evolving consumer needs.

View All Resources

X

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.

Confirm