5 Fraud Prevention Strategies That Also Improve Customer Experiences

Payments

Fraud

Kount

Dec 14, 2022

Webinars

As e-commerce fraud continues to rise, merchants must continually evolve their fraud protection strategy or risk losing good customers and revenue.

At the end of the day, fraud prevention doesn’t just keep bad actors out. Wherever you’re preventing fraud, you’re also improving customer experiences — and we want to show you how.

Join experts from Maast/Synovus and Kount as they share insider knowledge on how five essential fraud strategies also increase revenue and keep customers engaged with your brand.

Listen in as our experts discuss:

How dispute management strategies turn customer problems into positive interactions
How multi-factor authentication strategies take the tedium out of account creation and login
How refund fraud strategies can save your customer’s and your team’s time
How AI and machine learning strategies reduce checkout delays and customer friction
How first-party data strategies drive value, growth, and customer confidence

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Mar 16, 2026

MRC Vegas 2026 Save the Date for MRC Vegas 2026! Join us from 16-19 March 2026 at ARIA Resort & Casino in Las Vegas for the premier payments and fraud prevention conference. Discover cutting-edge insights from industry leaders, engage in expert panels, and network with peers.

Apr 28, 2025

MRC Barcelona 2025 MRC Barcelona 2025 is the leading conference for European payments and fraud prevention professionals to meet, broaden their networks, share ideas with industry peers, collaborate, and learn together. Expect fresh content and expert insights from thought leaders about the latest payments and fraud prevention industry developments.

Jan 08, 2025

Building a Scalable Fraud Engine: Optimizing Cost and Performance for Subscriber Growth In a rapidly growing subscription business, maintaining a proactive fraud posture is critical to optimizing both cost and effectiveness. Building a scalable fraud engine that operates across multiple platforms allows companies to reduce PSP costs, prevent disputes, and minimize revenue losses.

Jan 08, 2025

Breaking Down the 2024 Chargeback Field Report, presented by Chargebacks911 Every merchant who processes card-not-present transactions experiences at least some chargebacks. Sellers, however, seldom see the scope of the problem beyond their own claims. Based on surveys commissioned by Chargebacks911®, the 2024 Chargeback Field Report is a critical view of how chargebacks are impacting merchants.

Nov 12, 2024

MRC Welcome & Sponsor Intro | AI's Journey to Generative AI : Unveiling the History, Myths, and Global Impact on Fraud and Payments Generative AI, like ChatGPT, has become a central focus for merchants looking to stay competitive in a rapidly evolving digital landscape.

Nov 12, 2024

Generative AI for e-Commerce: 4 Use Cases to Address Business Challenges and Mitigate Risks Beyond Transaction Fraud Generative AI transforms the payments industry by improving transaction processes, fraud detection, customer support, and operational efficiency. Industry leaders are leveraging AI to optimize payment systems and reduce risks.

Nov 12, 2024

Generative AI in Cybersecurity: Defending Against Evolving Threats Explore the transformative impact of Generative AI on cybersecurity, focusing on its role in predicting, detecting, and responding to modern cyber threats.

Nov 12, 2024

Global Generative AI Regulations and Ethical Concerns: A Cross-Region Overview As generative AI (GenAI) technology rapidly advances, regulatory efforts are underway across regions, including the U.S., EU, APAC, ANZ, and LATAM/Brazil.

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Feb 24, 2023

Riverty - Subscription Payments: Consumer Survey
Across 6 Northern European countries, our consumer survey uncovers consumer payment preferences within the subscription economy. Explore the results to get an understanding of how to create customer-centric payment strategies.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

Nov 20, 2024

Payments 3.0: The Custom, Distributed Payments Ecosystem Early payment processing was conducted through legacy institution-backed payment processors (PSPs). Payments 2.0 signaled the arrival of more modern PSPs, ready to serve high-growth merchants.

Nov 20, 2024

From Pain to Gain: Payments Solutions for High-Opportunity Industries Rapyd’s groundbreaking research into high-opportunity industries exposes unique pain points for payments professionals in online gaming, iGaming, affiliate marketing, creator economy, SaaS, financial services, and more.

Nov 15, 2024

Mastercard's First-Party Trust Program: Merchant Master Class First-party misuse is a costly and complex challenge, with up to 75% of card-not-present (CNP) fraud for digital goods merchants estimated to stem from it. With Mastercard’s First-Party Trust Program, which took effect on 27 October in the US, merchants now have a powerful tool to gain insights into and prevent cases of first-party misuse.

Nov 13, 2024

Decline Not Declined: Winning Strategies for Overcoming Payment Challenges Join us for an in-depth exploration of payment decline management in our upcoming webinar, "Decline Not Declined: Winning Strategies for Overcoming Payment Challenges." This session is tailored for businesses looking to enhance their understanding of different decline types and discover practical strategies for mitigating them.

Nov 22, 2024

What 19th century economic thinking can teach us about 21st century payments and how ecommerce players ought to respond Accepting local payment methods and choosing methods that meet your business and customers' needs are different. Download the report to implement your local payment methods with data in mind.

Nov 22, 2024

Choosing the right Local Payment Methods - How to select and onboard the Local Payment Methods that will make the biggest difference to your online sales How to select and onboard the right local payment methods to make the biggest difference to your online sales.

Aug 30, 2024

Navigating Experience, Security, and the Next Frontier of Identity - Experian's 2024 U.S. Identity & Fraud Report Experian’s 2024 U.S. Identity and Fraud Report provides a snapshot of the current fraud landscape, shifting consumer expectations and actionable insights into how you can prioritize future fraud prevention technology investments.

Aug 14, 2024

Confidence in Every Transaction: A blueprint for payment success Ecommpay recently surveyed UK merchants to better understand theirpain points. Our findings revealed that 43% of merchants stated their biggest payment challenge is keeping up with the latest technologies and payment trends, but other factors relating to the day-to-day running of their business are preventing them from dedicating as much time to this as they’d like, such as the impact of the cost of living crisis, gaining access to funding, and finding the right talent.

View All Resources