How Merchants Can Safeguard From the Surge of AI Scams

Fraud prevention innovation
Jun 28, 2023

AI like ChatGPT is already being used by scammers to phish customers and attack merchants at scale. The ability to instantly create realistic-looking invoices, password resets and chargebacks has given the fraudsters a new tool in their arsenal. It's time for merchants to fight back. We can fight AI with AI.

In this talk with Sardine CEO Soups Ranjan we'll demonstrate how combining tried and tested methods with evolving approaches can help merchants step up their game.

Learning Objectives:

  • What have LLMs like ChatGPT allowed fraudsters to do
  • How scaling up attacks can be met with scaling up defense against chargebacks
  • How a little bit of friction can be a good thing
  • The role of intrinsic vs extrinsic AI
  • A strategy to get the highest conversion

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