Meeting Customer Expectations while Preventing Fraud with a Trusted User Experience

Fraud

Identity Fraud

Identity Analytics

Fraud prevention innovation

Ari Jacoby and Robert Panasiuk -- Deduce; Wilder Rumpf -- FinTron

Dec 15, 2021

Webinars

Personal finance and investing platform FinTron caters to Gen Z—and that means meeting young users’ expectations for fast, seamless experiences. However, FinTron’s original new-account authentication process took up to 48 hours. That’s a very long time for eager new investors to wait for approval—and plenty of time for them to find an alternative app. In the early stages of implementing Deduce Identity Insights, FinTron can now access and approve qualified users in near real-time, so they can start using FinTron’s platform right away. Deduce achieves this by scoring applications as part of the signup flow and alerting FinTron’s manual review team to any that might be fraudulent, saving the team from having to manually review every new user signup. Hear from the FinTron founder and CEO, Wilder Rumpf, on how he and his team implemented a Trusted User Experience that delights his customers

Learning Objectives:

Reduce new account creation friction
Eliminate new account creation churn
Identify potentially fraudulent new user activity
Map a path to passwordless log in

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Jun 26, 2024

A Holistic Framework for Managing Generative AI Fraud, Presented by Persona It’s easy to feel paralyzed by generative AI, as if it’s creating new attacks that are impossible to proactively address. Generally speaking, however, this isn’t true — sophisticated fraudsters who can bypass the best automated models and most seasoned fraud analysts have always existed. It’s just the multiple ways a wider variety of bad actors can evade detection that’s changing the game.

May 22, 2024

The Power of Fresh Data: A Fraud Fighter's Guide to Honeypots, Presented by IPQS In this webinar presentation, we'll explore applications of honeypots, traditionally associated with cybersecurity, in the realm of fraud prevention. The focus will be on addressing the rising challenges posed by malicious bot attacks, account takeovers, transaction fraud, and other abuse. The need for fresh and discerning data to distinguish between legitimate users and fraudsters is more critical than ever, especially with the proliferation of spoofing, residential proxies, and easily accessible fraud toolkits fueling attacks on websites.

Sep 13, 2023

Optimizing Fraud Capture in a Digital Environment The key is connecting consumers’ digital information to their devices, understanding device risk and identifying signals of fraudulent behavior.

Sep 13, 2023

Fraud-Free by the Holidays Join Vesta’s very own Chief Product Officer, Hrishi Talwar and VP, Machine Learning Engineering, Jack Kohoutek, as they discuss the eCommerce fraud landscape (threats and trends) and the strategies merchants should be taking to prepare for this holiday season.

Apr 22, 2024

MRC Barcelona 2024 - Workshop: Fraud 101 Fraudulent behavior is a continuous threat to businesses that costs organizations billions of dollars each year. As prevention methods become more sophisticated, so do the fraudulent attack vectors.

Mar 28, 2024

Moving Away from the Binary: Building Containment Strategies Often merchants are using binary decisions to detect, investigate and mitigate payments fraud.

Mar 28, 2024

Navigating the Shadows: Best Practices in Distinguishing Resellers from Fraudsters In today's ever-evolving e-commerce landscape, understanding the behaviors of resellers and fraudsters is a mission-critical necessity for retailers.

Mar 28, 2024

Work Smarter, Not Harder: Leveraging Vendor Scorecards for Scalable Partner Management In this session, you’ll learn how to create a reusable payment vendor scorecard that will allow you to define benchmarks and assess vendors in critical performance areas.

" alt="" loading="lazy">

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

May 17, 2022

2022 MRC Global Fraud and Payments Survey This illuminating report, produced by the Merchant Risk Council, Cybersource and Verifi, provides the latest industry fraud trends, fraud management methods, and payment strategies used by merchants globally, along with a robust set of performance benchmarks that can help with the optimization of payments and fraud management and prevention practices.

Apr 17, 2024

Cyber-Fraud Fusion: The Future of AI Fraud Prevention? AI tooling has fundamentally changed the threat landscape, with attacks becoming faster, cheaper and more effective.

Apr 10, 2024

Promotion Abuse Exposed: Protecting Gig Economy and Delivery Platforms Promotion abuse has become a major threat to delivery and gig economy platforms.

Apr 03, 2024

Battling Bots: A Pragmatic, Proactive Approach to Fighting Fraud With bot attacks more prevalent than ever, and increasingly a common path to online fraud, merchants are under fire to protect their online platforms.

Mar 20, 2024

Mastering the Fraud Ecosystem: Your Blueprint for Unbreakable Security In this webinar, we will delve into the intricate ecosystem of fraud, providing invaluable insights and practical solutions to keep your business safeguarded against fraudulent activities.

Mar 27, 2024

LexisNexis® Risk Solutions True Cost of Fraud™ Study: Ecommerce and Retail Report Digitalization continues to transform the industry. One-fifth of transaction volume occurred via digital payments methods such as digital wallets, payment apps, Buy Now Pay Later (BNPL) schemes and cryptocurrency. Digital transactions drive over half of revenue.

Feb 13, 2024

DataDome 2024 EMEA Bot Security Report Bot protection is the foundation of online fraud prevention. With the proliferation of bots and their potential to cause financial losses and reputational damage, it is crucial for website owners to defend themselves against automated threats. Yet our recent analysis of 4950+ EMEA websites found that a significant majority of EMEA-based digital businesses are inadequately protected against simple bot attacks.

Dec 13, 2023

Payment Methods Report 2023: Should Merchants Accept Crypto Payments? Looking Towards 2024 and Pros & Cons In The Paypers Payments Methods Report 2023, Tracy Kobeda Brown, VP of Programs and Technology at the Merchant Risk Council, extensively explores the realm of cryptocurrency adoption. The report, titled "Should Merchants Accept Crypto Payments? Looking Towards 2024 and Pros & Cons," explores the advantages of cryptocurrency, such as swift transactions and reduced fees that align with consumer preferences. However, it does not sidestep the challenges, encompassing factors like market volatility, regulatory uncertainties, and conventional fraud risks. Brown provides an insightful guide, urging merchants to meticulously consider these factors in the ever-evolving landscape of payment technologies.

Dec 07, 2023

The Paypers Fraud Prevention in Ecommerce Report 2023-2024 The Paypers 2023-2024 Fraud Prevention in Ecommerce Report explores the escalating global ecommerce market post-pandemic, emphasizing the rising threat of online fraud.

View All Resources

X

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.

Confirm