2018 Learnings on Customer Authentication

Fraud

Management/mitigation

Authentication

Knowledge based authentication

TRUSTID, a Neustar company

Jan 15, 2019

Whitepapers

2018 marked another year of massive data breaches, making it that much more challenging for eCommerce companies and financial institutions to identify which users are valid and which are synthetic or illegitimate. This brief paper highlights four observations on authentication and focuses on knowledge-based authentication questions. The document also includes insights on why companies who use knowledge-based authentication should consider other authentication technologies.

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