Beat Bad Bots: A Complete Guide to Protecting Your Digital Business From Costly Bot Attacks
Bots, or Internet robots, are applications which run automated tasks, like indexing web pages for a search engine. Bots may also be used for more nefarious purposes, such as launching denial of service attacks.
In this brief paper, PerimeterX provides examples of good bots and bad bots, then examines seven telltale ways in which businesses can help spot whether they are being hit by traffic from bad bots. Seven capabilities to detect and mitigate bad bots are presented next, with a brief look at PerimeterX's Bot Defender solution rounding out the document.
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Learn how a retailer’s dedication to a friction-free shopping experience opened the doors to rapacious automation attackers, resulting in five pain points for the company’s IT and fraud loss departments, including:
- Fraud and Chargebacks Attackers
- BOPIS Fraud Attackers
- Shoe-bot Scalpers
- Shoe-induced Server Outages
- Gift Card Cracking Fraudsters
This presentation outlines how this could have been avoided and practical steps that can be taken by merchants to ensure a more positive outcome.
The internet is maturing into the "metaverse," and while the gaming industry has pioneered these new worlds, merchants in other industries are developing their metaverse visions and strategies or executing on their plans to build new social, shopping, and living experiences for consumers.
However, this means new attack vectors for bad actors. Where consumers go, attackers follow and not just any type of attackers, but the most experienced and successful "Master Fraudster" category of bad actors. Metaverse companies saw 80% more bot attacks and 40% more human attackers than other businesses in 2021.
This presentation from Arkose Labs Director of Solutions Engineering Mike Daley and a representative from a global merchant explores what threats merchants should be watching out for, and best practices for mitigating those threats.
Collaboration is an important part of modern eCommerce, but it’s not always prioritized across industries and verticals the way it should be.
This presentation explores the results of a positive collaboration between a card network, issuer, and merchant, and details how it impacted approval rates by more than 10 p.p. This, in turn, directly reflected in sales and better Customer Experience, aligning with all stakeholder’s goals.
It’s critical to have solid key performance indicators when it comes to dispute management, as dispute timelines, cycles, and requirements vary by card brands.
A "one size fits all" dashboard approach does not work in comprehensive chargeback management.
This presentation from Priceline covers real time dashboards including, but not limited to- quick glance KPIs, threshold alerts, dispute receipt forecasting, acceptance percentages, analyst performance, reason code trending, reclassification of dispute reason codes (where applicable) and others.
The presentation also cites several critical data elements to provide 'at a glance' dispute performance metrics to instantly highlight concerning trends and/or validate process stability.
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Chargebacks are evolving, but is the situation getting better? What’s changed for merchants over the last few months? And what new threats are they seeing just over the horizon?
Based on the upcoming Chargeback Field Report 2022, this free webinar offers a realistic look at the current state of chargebacks. See what merchants across all industries are saying about the problems they’re dealing with now, and what they’re doing to protect their future revenue.
Topics covered will include:
- Rising fraud threats: Where and how merchants are getting hit
- Ongoing shifts in consumer shopping behaviors
- How technology is changing fraud and fraud-fighting
- Proactively dealing with the surging threat of friendly fraud
After attending this webinar, attendants will have a better understanding of how chargebacks are affecting the industry and how to utilize this information to protect their business.
Bots are one of the main weapons of choice of bad actors, particularly for malicious activities such as account takeover fraud (ATO) and identity theft. Versatile and adaptable, bots can stage a wide range of malicious activities, ranging from credential stuffing attacks using information exposed in data leaks to the creation of multiple online identities.
For businesses, the combination of bot threats can pose serious problems - especially when it comes to customer satisfaction and company reputation.
This webinar will discuss how bots attack, the negative consequences they can have on an organization and how merchants can protect themselves.
1. How bots attack (and types of bots)
2. The cost of bot fraud
3. Examples of ATO bot attacks
4. How businesses can fight back
Now, imagine a world where a chargeback claim would immediately and automatically be met with precise geolocation data as compelling evidence. Nothing is more compelling than proving that the disputed charge was actually made from the billing address, from the same location and unique device where previously undisputed charges were consistently made, all while connected to the same WiFi network and IP address.
As chargebacks rise domestically and spread globally, merchants must leverage all available data points, including geolocation, to effectively dispute chargeback claims.
Relationships are hard. But for a merchant, navigating your customer relationships can be almost as hard as understanding the Payment’s Ecosphere. But what if the hard-earned knowledge you already possess about how payments work helped you understand how to navigate, strengthen, and retain your important client relationships? Join Bill Bacon, Director of Client Success with Chargeback Gurus on a journey though the lessons we all can learn from Emotional Payments.
- Strengthen interactions both personal and professional
- Identify ways to bolster retention with existing client base and attract new customer connections
- Navigate potential fraudulent associations
The increase in online activity over the course of COVID-19 lockdowns has made scalper, account takeover and carding attacks extremely appealing, as attackers seek to profit from shifting consumer behavior.
This whitepaper explores why carding attacks, scalper bots and credential stuffing attacks were the most notorious attacks of the last 12 months, why we should be aware and prepared to face them head on in 2021, and how they could damage your brand reputation, customer loyalty and, ultimately, profit.
Understanding the intent of bad bots vs. humans or good bots is vital as all industries face new challenges in acquiring the necessary visibility of their traffic, and subsequent analysis required for rapid and effective attack response that doesn’t sacrifice the user experience.
In this guide, Netacea takes an in-depth look at what bots are doing on your website, evolving bot threats and what you need to know to mitigate risks in your industry.
Although some bots are beneficial, malicious bots are using a whole host of methods to make a profit at the expense of websites and users. From scraping to scalping, account takeover and creation to carding and credential stuffing, the threats posed by malicious bot traffic are growing more dangerous and harder to defend against.
These attacks are distinct from traditional hacks that exploit technical weaknesses in systems. Bots automate legitimate activity on websites to exploit business logic weaknesses, making conventional security measures ineffective against these threats. To compound the problem, modern bots are sophisticated enough to bypass client-side detection techniques used by many bot defense systems, such as device fingerprinting and user interaction tracking