Delivering Secure and Seamless User Experiences Across Entire Customer Journey

Identity Analytics
Stuart Neal -- Boku Identity; Pablo Mondino -- Inditex
Oct 25, 2020
The customer journey involves a myriad of considerations, among them what degree of security is needed against what level of friction is tolerated and what cost is acceptable. In this presentation, Boku Identity and Inditex consider potential vulnerabilities along the journey, then compare and contrast four factors for five different security options. Particular focus is paid to SMS one-time passcodes, with mobile operators proposed as an more secure alternative.

Some content is hidden, to be able to see it login here Login

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.
Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.
Submit Your Document

Related Resources

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.