Retail fraud: Key trends and prevention strategies

Sep 20, 2021

Criminals constantly find new ways to attack brands and their customers, rapidly switching tactics, channels, and targets. But retailers don’t have to get stuck playing catch-up.

By understanding both their own vulnerabilities and global trends in retail fraud, brands of every shape and size can take practical steps to minimize fraud losses without adding friction to shopping and service journeys.

In this guide, we explore current and pressing trends in retail fraud. We also outline strategies for combating the most prevalent types of attack—from fraudulent CNP purchases in digital channels to extended warranty fraud and abusive returns.

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