The New Face of Revenue-Risk: An eCommerce Survival Guide

Fraud

Management/mitigation

Monica Eaton-Cardone -- Chargebacks911; Deon McKinney -- Zoosk; Lyz Nesvold -- ClickBank

Feb 26, 2019

Presentations

As fraud increasingly shifts towards card-not-present transactions, it is critical that companies understand how online fraud and chargeback losses are changing the eCommerce landscape. This presentation showcases key market trends and statistics, then looks at the impact revenue recovery can have on the bottom line. After a brief look at fraud prevention strategies, industry changes are discussed, including the Visa Claims Resolution initiative (VCR), Mastercard's Dispute Resolution Initiative, and the Payment Services Directive (PSD2).

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