The True Cost of Fraud Managing Reputations A Catch 22
The true cost of fraud goes well beyond immediate lost revenue.
With interconnected customers and reviews to contend with, it’s vital that customers (and their details) are kept safe. But, at what cost? Sacrifice UX, and you’re looking at the same result.
This presentation examines different ways reputation is an intrinsic component of fraud prevention, and ways merchants can leverage reputation to bolster their fraud mitigation strategies.
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As we’ve seen time-and-again in recent years, the resilience of the global travel industry can be pushed to breaking point with very little warning. Recurring episodes of disruption have had wide-reaching consequences, but among the most perplexing for merchants is the inevitable spike in payment fraud and chargebacks. Using travel disruption as a case study, this session will feature the online travel agency lastminute.com, the fraud prevention company Riskified and the chargeback management solution Justt, who will unpack the relationship between external shocks to demand, fraud and chargebacks, and share remedial strategies that all companies can follow.