Why Manual Review Is Here to Stay

Fraud

Management/mitigation

Anthony Mannino -- Ekata; Kristy Edge and Raphael Lawson -- The Hut Group

Jan 20, 2021

Presentations

Despite the increasing use of machine learning in screening transactions for risk, most online retailers find that trained investigators provide key insights and connections which automation currently cannot. In this webinar, Ekata shares at how core data attributes are used online, followed by perspective from The Hut Group on reducing cross-border risk. The discussion then turns to how manual review processes have been refined and are being adapted in light of the COVID-19 pandemic. After a brief look at how regulations and automation are expected to impact the eCommerce landscape in the months and years ahead, the broadcast concludes with Q&A.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Mar 13, 2028

MRC Vegas 2028 Join MRC Vegas 2028, the leading fraud prevention and payments event, 16-19 March at ARIA Resort & Casino, Las Vegas. Network with industry leaders and explore cutting-edge solutions in the payment processing space.

Mar 15, 2027

MRC Vegas 2027 Join the global payments and fraud prevention community at MRC Vegas 2027, 15-18 March, at ARIA Resort & Casino. Connect with industry leaders and gain insights to combat fraud and drive payment innovation.

Mar 16, 2026

MRC Vegas 2026 Save the Date for MRC Vegas 2026! Join us from 16-19 March 2026 at ARIA Resort & Casino in Las Vegas for the premier payments and fraud prevention conference. Discover cutting-edge insights from industry leaders, engage in expert panels, and network with peers.

May 28, 2025

Sift Presents The ATO Playbook: Actionable Insights from a Former Fraudster and Fraud Manager Explore how ATOs happen and how to prevent them. Get insider tactics from a former fraudster and real-world defense tips from a fraud expert.

Apr 30, 2025

Keynote | The Rise of Non-Card Payments: Opportunities, Challenges, and the Growing Threat of Fraud As consumer payment preferences evolve, non-card payment methods, such as mobile wallets, digital currencies, and bank transfers are becoming an essential part of the modern commerce landscape.

Apr 30, 2025

MRC Barcelona 2025 Global Payments and Fraud Survey The annual survey, produced this year in partnership with Visa Acceptance Solutions, is now available. Hear valuable insights and data from the report from some of the experts in the industry.

Apr 29, 2025

Crossing Borders: Navigating Global Fraud Challenges for European Retailers As Mango successfully scaled and expanded into international markets, they faced new and evolving fraud challenges.

Apr 29, 2025

BlaBlaCar Case Study: Diversify your Machine Learning’s Capabilities to Different Fraud Schemes As a Customer to Customer carpool platform, our main mission is to facilitate connections and exchanges between travelers willing to reach the same destination.

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

May 17, 2022

2022 MRC Global Fraud and Payments Survey This illuminating report, produced by the Merchant Risk Council, Cybersource and Verifi, provides the latest industry fraud trends, fraud management methods, and payment strategies used by merchants globally, along with a robust set of performance benchmarks that can help with the optimization of payments and fraud management and prevention practices.

Apr 23, 2025

All in on Insights: Key Merchant Takeaways From our MRC Focus Group At MRC Las Vegas, top merchants joined Adyen for an interactive roundtable where they candidly discussed what really moves the needle in payments.

Apr 16, 2025

Unmasking Digital Deception With Advanced Bot Detection The digital landscape is under siege by increasingly sophisticated bot attacks and impersonation techniques.

Apr 09, 2025

Leveraging Transaction Data to Reduce Fraud and Shape Business Strategy Discover the transformative power of payment data in enhancing security and building competitive business strategies. This webinar explores how transaction analysis reveals valuable trends like purchasing frequency, preferred payment methods, and regional spending behaviors.

Apr 02, 2025

Unmasking Cross-State Fraud Rings: Advanced Strategies for Fraud Prevention In this in-depth session, GeoComply experts will explore the growing threat of organized fraud rings that operate across state lines, using sophisticated tactics to evade detection. Learn how these criminal enterprises exploit multiple jurisdictions and how advanced technologies, such as geolocation intelligence and machine learning, can help detect and prevent these cross-state fraud activities.

Apr 07, 2025

Use Case Primer: Sift for Card Testing Sift's Payment Protection solution detects and prevents card testing activities by leveraging machine learning models and real-time data analysis. Sift assists businesses by identifying and blocking card testing attempts before they cause harm.

Jan 31, 2025

GeoComply - Geolocation intelligence for financial security - Using digital signatures to proactively detect and block "pig butchering" facilities This whitepaper uncovers how geolocation intelligence can be a game-changer in detecting and blocking the increasingly sophisticated "pig butchering" scams targeting users globally.

Nov 22, 2024

What 19th century economic thinking can teach us about 21st century payments and how ecommerce players ought to respond Accepting local payment methods and choosing methods that meet your business and customers' needs are different. Download the report to implement your local payment methods with data in mind.

Nov 22, 2024

Choosing the right Local Payment Methods - How to select and onboard the Local Payment Methods that will make the biggest difference to your online sales How to select and onboard the right local payment methods to make the biggest difference to your online sales.

View All Resources