The Payment Success Index

Recurring payments
Mar 01, 2021
Failed payments can result in significant revenue losses for companies. All too often, retailers accept them as an inevitability, as something to write off as a part of doing business. Through careful analysis, though, companies can get a handle on the true cost of uncollected payments and identify areas of opportunity in mitigating payment declines.

This paper examines proportions of failed payments and how to calculate payment failure rates. Payment declines by payment method and transaction amount are also delineated. The index includes a series of recommended actions as well as a detailed appendix.

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