Why Is It So Hard To Get Good International Customers Through Checkout?

Payments
KPI/Analytics
CMSPI
Apr 06, 2022
Presentations

Retailers operating across multiple markets are plagued with payments challenges – but what makes it so difficult?

Firstly, multinational merchants must navigate a plethora of differences in rules imposed at both the regulatory and supplier level.  That's even before adding the complexities involved in ancillary solutions like Dynamic Currency Conversion (DCC) and the difficulties in managing FX. Added to all of this are the notoriously high costs of accepting cross-border payments.

All this complexity means that merchants often suffer from sub-optimal approval rates.

In this presentation, a panel of experts discuss the challenges that cost retailers millions in fees each year, plus the threats to transaction success that mean millions in lost sales. It also explores the challenge of solutions like Open Banking that could offer a remedy for years of inefficiency.

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Visa CE 3.0 Deep Dive: Leveraging the New Rules to Fight First Party Misuse

Join this webinar to hear a detailed discussion on leveraging the updated Visa compelling evidence rules (Visa CE 3.0) to successfully combat first-party misuse. This new rule comes into effect mid-April, helping to tackle one of the largest problems in ecommerce. MRC is facilitating an educational presentation from Visa experts, where they will address top questions from merchants on Visa CE 3.0. 

With this evolution, merchants can now provide issuers with historical transaction details to confirm the legitimacy of a transaction and block illegitimate fraud claims by the consumer. This webinar will cover how merchants can leverage this rule change in both the pre-dispute path (deflecting the dispute prior to formal processing) and post-dispute path (providing the qualified CE3.0 data in pre-arbitration) for Visa transactions. 

Webinar highlights:

· Updates on the Visa CE 3.0 rule change since its initial announcement 

· Explore the various use cases of the new compelling evidence rules 

· The nuances of compelling evidence both pre- and post-dispute 

· Discussion on what’s next for compelling evidence rules from Visa

This webinar is an opportunity for merchants to clarify any questions they have on pre- and post-dispute paths and how this change impacts the wider payments ecosystem. Merchants can submit questions for Visa at registration or during the live event, and the session will be available on-demand for MRC members.

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