Creating Connected Consumer Experiences

Identity Analytics
Dec 05, 2020
With more and more commerce shifting online each year, today's shoppers have high expectations; convenience, efficient service, and competitive pricing are all musts. This paper from Vindicia examines the role that user management plays in improving the customer journey through enhancements like personalization and family accounts. Several recommendations from an identity standpoint are included, along with user management challenges and opportunities on the horizon.

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