Found Money: How Stopping Revenue Leakage Builds Customer Lifetime Value

This presentation will provide attendees with an overview of developments in open banking, embedded finance, and payments as a service. The panel will focus on the legal and regulatory requirements and industry best practices, including data and privacy issues involving the CFPB, FTC, and other federal and state regulators.

Buy Now Pay Later (BNPL) has changed the payments game. Jump right in and learn how to take advantage of this payment method to attract and expand buying power to your customers. Determine how BNPL can best fit your business and how to navigate this emerging payment technology!

Join dLocal as they discuss: 

The importance of BINs analysis to discriminate risk 

The importance of closer relationship between bank and merchants/psp to optimize revenue and CX

In this session from Insparx, attendees will learn how an international dating player has set up their payment infrastructure and payment processes to optimize authorization rates, including payment recycling strategies and 3DS. The session will also present current fraud trends within the subscription business of a dating company and what strategies have applied to mitigate them.

Leading subscription companies are constantly evaluating and optimising their payment flow. They use data to make decisions in areas such as checkout design and feature development.

To continue to improve our understanding and develop the right solutions, we asked consumers in 6 Northern European countries about the wants, needs and barriers related to their subscription payments.

Results with impact: Key Highlights

Our consumer survey shows how payment preferences are different across countries. It’s important to create localized, customer-centric payment strategies that will lead to:

• Increased customer value
• Higher conversion rates
• A seamless customer experience
• Stronger customer relationship

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It’s a difficult balancing act to deliver an exceptional, low-friction customer experience while combating fraud. How can merchants wow their online customers while protecting themselves from risk?

Join Ekata and MRC to learn actionable insights on implementing holistic fraud prevention strategies, such as multi-layered risk assessments from sign-up through transaction, to achieve this balance and send your good customers down a low-friction path while stopping fraudsters at the door.

 During this webinar, we’ll discuss:

•  Which stages of the customer journey are targets for fraudsters
•  Why a holistic approach to fraud prevention is key
•  How to leverage data to create more confident risk decisions at all stages of the customer journey
•  How automation enables low-friction, personalised customer experiences

Africa and Latin America are pushing payments innovation and shaping the global digital economy's future. APMs (Alternative Payment Methods) are in the spotlight, essential measures for global companies to thrive in those hyper-growth markets. The future of payments is alternative and instant, ranging from digital wallets and mobile money to instant payments.

Learn the essential payments and e-commerce trends in rising economies through in-depth analysis and up-to-date data from influential industry experts:

• An overview of payments in digital commerce in Latin America
• The vast advance of cross-border in Latin America
• Africa: a hyper-growing, mobile-driven digital market
• Alternative payments in rising economies
• Leading verticals growing double-digits

The email address still reigns in our increasingly digital-first transactional society. From opening bank accounts and credit cards to establishing app and ecommerce profiles, the email address remains a central proxy for identity.

Since the pandemic, digital transactions have increased exponentially, along with malicious activity throughout the customer journey. Companies are challenged to identify and address potential fraud with each account origination, app download, transaction, or account change. With email intelligence data and the right workflows companies can combat these threats.

AtData, along with Spec, will show you how to easily and quickly use email data to seamlessly manage risk throughout the customer journey.

Key Takeaways:

• Making your first-party digital data work for you
• Preventing fraud from initial engagement to loyal customer transactions
• Improving speed to implementation of fraud prevention strategies
• Best practices for a frictionless customer journey

In this webinar, we’ll explore the preliminary findings from the 2023 Chargeback Field Report, which offers retailers, FIs, consumers and other stakeholders a look at the current state of chargebacks.

A cooperative effort by Chargebacks911® and Digital Commerce 360®, this study provides a snapshot of current fraud trends. The report highlights key pain points for merchants, and gathers qualitative data from consumers to gain perspective on how customers address transaction disputes. Finally, the report will help identify misconceptions and misunderstandings between merchants and consumers when it comes to chargebacks.
 

Attendees will get a sneak peek into the results before the report’s release, and will learn:

• What fraud threats are top of mind for merchants in 2023
• The current state of chargebacks and fraud in card-not-present transactions
• What new approaches  merchants are taking to fight and prevent illegitimate chargebacks 
• Consumer perspectives on chargebacks and what leads buyers to dispute purchases

Take your payments to new heights! Learn how to increase performance at every stage of the payment life cycle, including acceptance, processing, fraud, and chargeback management.

You should consider the increased expectations of players in the customer journey, particularly at the moment of payment, while competing in a crowded market with a high number of regulatory changes and problems.

Make your payments a true growth engine for your company. Discover the four drivers on our white paper's agenda:

1/ Combining seamless customer experience with PSD2 compliance
2/ Decrease your chargebacks with optimal fraud management
3/ Multiply and adapt your acquisition channels
4/ Master the new tokenization’s trends 

Discover everything you need to know about maximizing your payment performance in the travel industry, as well as the major trends that are on the horizon in 2022.

You will discover:

1: the Top 5 Travel trends 
2: How to maintain frictionless payments under PSD2 
3: How to simplify the payment process with payment orchestration

Better fraud prevention, all around.

Many organizations rely on two-factor authentication (2FA) using one‑time passcodes (OTPs) sent by Short Message Service (SMS) to authenticate banking and ecommerce transactions. 2FA performed this way can be fast and easy, but SMS wasn’t designed to be a security tool.

Learn how your organization can leverage voice biometrics to protect customers and your brand by building the highest levels of protection, trust and loyalty.