Found Money: How Stopping Revenue Leakage Builds Customer Lifetime Value

Payments

Management

Ed Whitehead -- Signifyd

Sep 22, 2019

Presentations

In today's consumer-driven eCommerce environment, customer experience is key. Would you expect a customer whose transaction was declined on their first attempt to buy an item from your site to return? Statistics show that in most cases this negative experience will deter them. So what can you do to prevent this from happening but still protect your business from fraudulent transactions? Here Signifyd demonstrates how clear measurement of each stage of the sales funnel can enable a merchant to stop revenue leakage and bolster both customer experience and the bottom line.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Mar 16, 2026

MRC Vegas 2026 Save the Date for MRC Vegas 2026! Join us from 16-19 March 2026 at ARIA Resort & Casino in Las Vegas for the premier payments and fraud prevention conference. Discover cutting-edge insights from industry leaders, engage in expert panels, and network with peers.

Apr 28, 2025

MRC Barcelona 2025 MRC Barcelona 2025 is the leading conference for European payments and fraud prevention professionals to meet, broaden their networks, share ideas with industry peers, collaborate, and learn together. Expect fresh content and expert insights from thought leaders about the latest payments and fraud prevention industry developments.

Nov 20, 2024

From Pain to Gain: Payments Solutions for High-Opportunity Industries, Presented by Rapyd Join Rapyd’s exclusive webinar where we dive into groundbreaking research on high-opportunity industries, including online gaming, iGaming, affiliate marketing, the creator economy, SaaS, and financial services. Learn about the unique payment pain points these industries face and discover proven strategies to optimize conversions, enhance customer experiences, and create winning cross-border payment solutions tailored to these dynamic sectors. Don't miss this chance to gain actionable insights and elevate your global payments strategy.

Nov 20, 2024

Payments 3.0: The Custom, Distributed Payments Ecosystem, Presented by Basis Theory Early payment processing was conducted through legacy institution-backed payment processors (PSPs). Payments 2.0 signaled the arrival of more modern PSPs, ready to serve high-growth merchants. These PSPs decoupled from primary banking and financial institutions, making way for new technologies and business models.

Aug 20, 2024

MRC Card Network Update Forum Visa Briefing The payments landscape is constantly evolving, and staying ahead of card network rules and changes is crucial for your business. T

Jun 18, 2024

Payment Orchestration Strategies: Building vs Buying - Industry Insights Join us for an engaging session where merchants and solutions providers come together to shed light on the world of Payment Orchestration. Explore the critical decision-making process of whether to build a custom orchestration solution or opt for an existing platform, i.e., Build vs. Buy.

Jun 11, 2024

Fostering Seller Health: The Role of Marketplaces in Cultivating Customer Loyalty Through Payment Innovation In today's dynamic marketplace landscape, sustaining customer loyalty is key for growth and sustainability. This session delves into how marketplaces can revitalize interest in their customer base and nurture loyalty among both buyers and sellers.

Jun 11, 2024

Navigating Global Marketplace Challenges: Strategies for Success and Summit Wrap Up Our expert panel will discuss key strategies and best practices for overcoming these challenges, including localization efforts, cross-border payment solutions, supply chain optimization, and customer engagement tactics tailored to diverse audiences. Join us as we delve into the complexities of global marketplace operations and uncover actionable insights to drive success in the global economy.

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Feb 24, 2023

Riverty - Subscription Payments: Consumer Survey
Across 6 Northern European countries, our consumer survey uncovers consumer payment preferences within the subscription economy. Explore the results to get an understanding of how to create customer-centric payment strategies.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

Oct 02, 2024

Navigating Predictions and Trends Shaping the Holiday Season The challenge for retailers during the holiday season is balancing customer satisfaction against economic pressure and rising levels of fraud and abuse.

Sep 25, 2024

The Power of Progressive Authentication In a digital world where businesses need to strike the right balance between maintaining a good user experience and seamless onboarding process while fighting fraud and being compliant, the need for progressive authentication is paramount.

Sep 18, 2024

Friction-Free Festivities: Strategies To Maximize Conversion and Reduce False Declines Even as 75% of large and mid-sized U.S. e-commerce brands predict continued double-digit online sales growth rates through the end of the year, their success is hampered by unnecessary friction.

Aug 21, 2024

Why Traditional Fraud Prevention Measures Aren’t Enough Traditional fraud prevention measures are no longer sufficient in today's digital environment.

Aug 30, 2024

Navigating Experience, Security, and the Next Frontier of Identity - Experian's 2024 U.S. Identity & Fraud Report Experian’s 2024 U.S. Identity and Fraud Report provides a snapshot of the current fraud landscape, shifting consumer expectations and actionable insights into how you can prioritize future fraud prevention technology investments.

Aug 14, 2024

Confidence in Every Transaction: A blueprint for payment success Ecommpay recently surveyed UK merchants to better understand theirpain points. Our findings revealed that 43% of merchants stated their biggest payment challenge is keeping up with the latest technologies and payment trends, but other factors relating to the day-to-day running of their business are preventing them from dedicating as much time to this as they’d like, such as the impact of the cost of living crisis, gaining access to funding, and finding the right talent.

Jul 02, 2024

Experian - The E-Commerce Fraud Enigma Aite-Novarica Group’s The E-Commerce Fraud Enigma: The Quest to Maximize Revenue While Minimizing Fraud Report found the average false decline rate is 1.16%. With over $960 billion in U.S. online sales in 2021, lost sales due to false declines total more than $11 billion, a substantial impact for merchants and their customers.

Jun 27, 2024

Building Trust in Digital Marketplaces - A beginner's guide Explosive growth for digital marketplaces means bad actors with malicious intent threaten their reputation, operation and foundation for long-term success. Explore fraud prevention strategies that are key to building trust with customers.

View All Resources