Extending Customer Lifetime Value: Eight Insights and Preventive Strategies to Reduce Customer Churn

Payments

Methods

Recurring payments

Subscriptions

Vindicia

Jun 26, 2020

Whitepapers

Any company offering subscription-based products or services has had to contend with churn, the volume of customers who cease paying for a subscription or membership in a given time period. In this paper, Vindicia shares four ways subscription businesses can garner a deeper understanding of customer cancellations, followed by four recommendations to help stop cancellations in the first place. A brief overview of Vindicia concludes the document.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Mar 15, 2027

MRC Vegas 2027 Join the global payments and fraud prevention community at MRC Vegas 2027, 15-18 March, at ARIA Resort & Casino. Connect with industry leaders and gain insights to combat fraud and drive payment innovation.

Mar 16, 2026

MRC Vegas 2026 Save the Date for MRC Vegas 2026! Join us from 16-19 March 2026 at ARIA Resort & Casino in Las Vegas for the premier payments and fraud prevention conference. Discover cutting-edge insights from industry leaders, engage in expert panels, and network with peers.

Feb 05, 2025

AML & Merchants: Why You Should Care, Presented by Mastercard Money-laundering is a societal challenge that touches all areas of the economy. It involves the placement, layering, and integration of money to ultimately obfuscate the proceeds of crime and to make transactions look legitimate.

Jan 08, 2025

Building a Scalable Fraud Engine: Optimizing Cost and Performance for Subscriber Growth In a rapidly growing subscription business, maintaining a proactive fraud posture is critical to optimizing both cost and effectiveness. Building a scalable fraud engine that operates across multiple platforms allows companies to reduce PSP costs, prevent disputes, and minimize revenue losses.

Nov 12, 2024

MRC Welcome & Sponsor Intro | AI's Journey to Generative AI : Unveiling the History, Myths, and Global Impact on Fraud and Payments Generative AI, like ChatGPT, has become a central focus for merchants looking to stay competitive in a rapidly evolving digital landscape.

Nov 12, 2024

Generative AI in Cybersecurity: Defending Against Evolving Threats Explore the transformative impact of Generative AI on cybersecurity, focusing on its role in predicting, detecting, and responding to modern cyber threats.

Nov 12, 2024

Generative AI for e-Commerce: 4 Use Cases to Address Business Challenges and Mitigate Risks Beyond Transaction Fraud Generative AI transforms the payments industry by improving transaction processes, fraud detection, customer support, and operational efficiency. Industry leaders are leveraging AI to optimize payment systems and reduce risks.

Nov 12, 2024

Global Generative AI Regulations and Ethical Concerns: A Cross-Region Overview As generative AI (GenAI) technology rapidly advances, regulatory efforts are underway across regions, including the U.S., EU, APAC, ANZ, and LATAM/Brazil.

Dec 05, 2023

DataDome - 2023 U.S. Bot Security Report DataDome's new study finds that a staggering 68% of US websites are unprotected against simple bot attacks, highlighting how vulnerable US businesses are to automated online threats. E-commerce sites are particularly exposed.

Aug 11, 2023

2023 UK Bot Security Report 2 in 3 UK Websites Are Unprotected Against Simple Bot Attacks.

Feb 24, 2023

Riverty - Subscription Payments: Consumer Survey
Across 6 Northern European countries, our consumer survey uncovers consumer payment preferences within the subscription economy. Explore the results to get an understanding of how to create customer-centric payment strategies.

Dec 05, 2022

2022 Southeast Asia Digital Commerce Insights While the region’s recovery after a turbulent period is well underway, businesses now find themselves in a more complex environment. How nimble and flexible is your business in adopting new payments to stay on top of market shifts and fraud risks? See how you compare.

Dec 11, 2024

Optimizing Payments With a Multi-PSP Strategy: Securing Transaction-Level Efficiency In today's dynamic digital landscape, businesses must balance consumer demand for seamless payments with the complexities of managing multiple Payment Service Providers (PSPs).

Dec 11, 2024

How Merchants Can Combat the Rising Tide of ATO Attacks Account Takeover (ATO) attacks are increasing in complexity and frequency, posing serious risks to online businesses and their customers.

Nov 20, 2024

Payments 3.0: The Custom, Distributed Payments Ecosystem Early payment processing was conducted through legacy institution-backed payment processors (PSPs). Payments 2.0 signaled the arrival of more modern PSPs, ready to serve high-growth merchants.

Nov 20, 2024

From Pain to Gain: Payments Solutions for High-Opportunity Industries Rapyd’s groundbreaking research into high-opportunity industries exposes unique pain points for payments professionals in online gaming, iGaming, affiliate marketing, creator economy, SaaS, financial services, and more.

" alt="" loading="lazy">

Dec 12, 2024

The shift to local payment methods – six recommendations for digital merchants Accepting local payment methods and choosing methods that meet your business and customers' needs are different. Download the report to implement your local payment methods with data in mind.

Nov 22, 2024

What 19th century economic thinking can teach us about 21st century payments and how ecommerce players ought to respond Accepting local payment methods and choosing methods that meet your business and customers' needs are different. Download the report to implement your local payment methods with data in mind.

Nov 22, 2024

Choosing the right Local Payment Methods - How to select and onboard the Local Payment Methods that will make the biggest difference to your online sales How to select and onboard the right local payment methods to make the biggest difference to your online sales.

Aug 30, 2024

Navigating Experience, Security, and the Next Frontier of Identity - Experian's 2024 U.S. Identity & Fraud Report Experian’s 2024 U.S. Identity and Fraud Report provides a snapshot of the current fraud landscape, shifting consumer expectations and actionable insights into how you can prioritize future fraud prevention technology investments.

View All Resources