How to Boost Customer Retention and Revenue by Slashing Passive Churn

Payments
Methods
Recurring payments
Subscriptions
Vindicia
May 12, 2020
Whitepapers

Subscription churn is generally defined as the number of customers who stop paying for a service in a specific period of time. This document from Vindicia provides three customer retention metrics as a baseline, including insights on what contributes to churn. Common retention actions and ideas to prevent payment declines are presented next, followed by typical shortcomings of trying to handle customer retention in-house. The paper closes with details on Vindicia's Retain solution and results from a Forrester Consulting study on this product.

Some content is hidden, to be able to see it login here Login

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.
Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.
Submit Your Document

Related Resources

There are no related Events

There are no related Surveys

X
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.
Confirm