2018 Presentations

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Fraud and Chargebacks Are Not a Risk Management Problem, but a Company Problem as a Whole

Two merchant leaders share their expertise on dispute management and offer ideas on ways to partner with other departments to reduce non-fraud chargebacks.

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Fraud in Gaming -- Disrupting the Bad in the Good

Sony Interactive Entertainment looks at common fraud patterns impacting the gaming industry and presents a framework on how to approach these threats.

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How to Build a Trust and Safety Team From Scratch

Three merchant leaders discuss their experiences growing their fraud and risk organizations.

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How to Conduct a Successful Proof of Concept

Learn what a proof of concept is and why incorporating one as part of a system migration planning strategy can pay big dividends.

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How We Run Effective Chargeback Representment and Drive Down Friendly Fraud

Microsoft shares a five-part strategy as a framework to help mitigate friendly fraud.

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Invest in Your Employees: Training and Quality Assurance in a Risky World

Learn strategies to build and maintain a lean Operations team through a robust training and QA program.

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The Five Types of Orders You Are Over-declining

Learn why false positives are a pervasive problem and ways online merchants can reduce these erroneous declines.

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Local or Cross-Border Processing: LATAM Case Studies

Discover how using a hybrid processing model in Latin American can offer merchants the best of both worlds by combining superior characteristics of local and cross-border processing.

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Preventing Fraud in the Age of the Internet of Things

First Data examines trends impacting the current fraud landscape and looks at strategies companies can leverage to help protect the bottom line.

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Providing Clarity to an Increasingly Sophisticated eCommerce Fraud Vendor Landscape

Paladin Group gives an overview of the Paladin Vendor Report and discusses key considerations for five categories of solutions.

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