Fraud Prevention for the Layman: Cross Team Collaboration

Chargeback prevention and fraud mitigation should not fall entirely on the shoulders of a dedicated fraud prevention or payments team. Great efficiency gains can be made by relying on other teams within an organization and utilizing them as an ally in combating chargebacks and fraud.

This presentation explores the most effective practices and company-wide efforts to achieve this goal. It also highlights how each team, with emphasis on customer support and compliance, can improve communication and work together to reduce fraud across the board.

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