Shifting Gears: Presenting Compelling Evidence to Deflect Disputes, Not Just Recoup Funds

Chargebacks

Management/mitigation

Gabe McGloin - Verifi, A Visa Solution, Leo Xue - Microsoft

May 12, 2021

Presentations

Gabe McGloin of Verifi, A Visa Solution, and Leo Xue of Microsoft explore the most effective methodologies for combating losses with deflection. This conversation explores the different ways deflection can be utilized depending on a merchant’s needs, as well as the different approaches, strategies, and metrics required to implement dispute deflection and achieve a reduction in chargebacks and disputes.

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