The Comprehensive Guide to Chargeback Prevention

Chargebacks
Management
Management/mitigation
Kount
Jun 25, 2020
Whitepapers

Chargebacks are an ongoing concern for eCommerce companies, especially those who are expanding their online offerings with novel product types and new markets. This paper from Kount examines both direct and hidden costs associated with chargebacks and includes an overview of thresholds and monitoring programs from the major card networks. Three recommendations for preventing chargebacks and three approaches for protecting against chargebacks are included next. Kount closes with an overview of their fraud prevention solutions, which can help merchants stop chargebacks as well as streamline fraud review processes.

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Jul 06, 2022
Harnessing The Power of Fraud Decisioning and Orchestration

Fraud prevention is a complex business, made more challenging by the constantly-increasing array of tools that fraud teams must manage. The average organization loses 5% of its revenue to fraud, and a chargeback costs about 3x the amount of the initial transaction to resolve. Most online businesses today use multiple sources of risk signals, many of which come into play at different points throughout the customer journey. The challenge is making those signals work together to make better mitigation decisions, targeting suspicious users without disrupting legitimate ones.
Fraud decisioning and orchestration hubs provide a solution to this challenge by centralizing fraud decisioning, ingesting signals from a variety of sources and vendors and turning those signals into real-time mitigation decisions.

Join this webinar with Ping Identity’s Maya Ogranovitch Scott and Adam Rusbridge for a discussion of fraud decisioning and orchestration, and how fraud teams can use their existing fraud tools to their full potential and improve their approach to automated fraud mitigation.

Learning Objectives:

  • The additive nature of fraud prevention and its impact on internal fraud teams
  • The key role of fraud decisioning tools as the bridge between detection and mitigation
  • The benefits of a centralized fraud decisioning and orchestration approach
  • How to integrate fraud prevention into the broader customer journey without negatively impacting legitimate users
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