The Secret of Payment After Delivery for US eCommerce Merchants

Payment after delivery
Payments
Ralf Hornberger -- Arvato Financial Solutions; Liam Castagna -- Insparx
Feb 22, 2019
Presentations

Online physical goods retailers who want to differentiate themselves from their competition are increasingly introducing ways to reduce friction at the time of purchase and with returns. One way of enticing new customers and helping retain existing ones is by offering customer-friendly payment options, such as payment after delivery.

This deck provides a short overview of what payments after delivery is and its advantages for U.S. merchants, followed by three variants of PAD and their associated benefits and drawbacks. A sample implementation timeline and case study are also included.

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