A Vertical Look at Disputes – a Common Thread Is the Post-Purchase Experience

Chargebacks

Management/mitigation

Verifi and Groupon

Oct 07, 2021

Presentations

A transaction no longer ends after the customer pays. The post-purchase experience has never been more important, and this session, led by industry veterans from Verifi and Groupon, provides strategies for improving that customer experience. These insights are guided by industry level, global trends for both fraud and disputes, and include a summary of the stages of dispute management, along with methods for addressing consumer post purchase demands.

Some content is hidden, to be able to see it login here Login

Tagged:

Blue-tinted background of a man watching a webinar

Host a Webinar with the MRC

Help the MRC community stay current on relevant fraud, payments, and law enforcement topics.

Submit a Request

Publish Your Document with the MRC

Feature your case studies, surveys, and whitepapers in the MRC Resource Center.

Submit Your Document

Related Resources

Sep 13, 2023

Optimizing Fraud Capture in a Digital Environment The key is connecting consumers’ digital information to their devices, understanding device risk and identifying signals of fraudulent behavior.

Aug 16, 2023

New Markets, New Regulations: Your Guide to KYC+KYB for Global Expansion Join this webinar to discover how to comply with DAC7 and INFORM Consumers Act regulations.

May 30, 2023

Structuring the Chaos of First Party Misuse Leveraging Compelling Evidence Our session will discuss consumer trends, network level dispute performance, new strategies to combat first-party misuse, and the evolution of compelling evidence

Apr 08, 2022

How To Improve UX & Authorization Rates at the Same Time Download this presentation to learn more about a real-world case of collaborative work between a card network, merchant, and issuer, and the positive results that came from this cooperative effort.

Apr 07, 2022

Operational KPIs for Peak Chargeback Performance

Apr 06, 2022

Charting A Better Chargeback Strategy In this presentation, readers will learn more about the latest industry data that reveals the global impact of digital acceleration, the latest disputes, chargebacks, and fraud trends across the globe.

There are no related Surveys

Dec 06, 2023

Preventing Holiday Shopping Fraud and Preparing for Chargeback Season In this webinar, Sift and Everlane, will discuss practical strategies to prevent fraud during the holiday rush—without encumbering customers and driving up false declines.

May 03, 2023

Chargebacks911 - 2023 Chargeback Field Report In this webinar, we’ll explore the preliminary findings from the 2023 Chargeback Field Report, which offers retailers, FIs, consumers and other stakeholders a look at the current state of chargebacks.

Oct 05, 2022

Chargeback Prevention Masterclass There are dozens of different tools designed to prevent chargebacks. In theory, multiple options should make it easier than ever to keep risk in check. But sometimes, new additions just add to the noise of an already complicated situation.

Oct 05, 2022

Building a Recession-Proof Business Through Effective Transaction Management Financial experts are predicting a recession in the near future.

Sep 02, 2022

Accertify iGaming Whitepaper The global online gambling market size has a compound annual growth rate of 13.2%. Driven by the popularity of mobile gaming, the market value is projected to generate just over $117 billion by 2025.

Sep 10, 2020

Beat Bad Bots: A Complete Guide to Protecting Your Digital Business From Costly Bot Attacks PerimeterX peruses the subject of automated web traffic and shares seven characteristics companies should consider as part of their plan to combat problem bots.

Jun 25, 2020

The Comprehensive Guide to Chargeback Prevention Kount shares an informational guide on disputes, along with six helpful ideas on how to avoid them in the first place.

View All Resources

X

Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.

Confirm