First-Party Misuse Essentials

First-party misuse (also known as "friendly fraud") is on the rise and accounts for the great majority of chargebacks that have a significant impact on businesses. Reducing this impact requires an understanding of first-party misuse and dispute rules. Visa’s recently updated dispute rules change the discussion around first-party misuse but what do these changes mean for your fraud mitigation efforts?

This course, which will be available for CPE credits, will launch in the summer of 2022 but is available for pre-order now. The course is developed by the MRC and peer-reviewed by the MRC Education Committee. If you pre-order today, you will be automatically enrolled in the course once it launches.

Upon completion, graduates from the First-Party Misuse Essentials course will be able to:

  • Define First-Party Misuse (also referred to as friendly fraud)
  • Outline the market
  • Identify the size and growth of first-party misuse
  • Recognize and understand consumer protections and regulations
  • Understand how to identify and measure first-party misuse
  • List best practices for managing first-party misuse

The First-Party Misuse Essentials course is priced at US$49 for MRC members (plus applicable taxes). Non-members may take the course at the non-member price of US$199 (plus applicable taxes).

Sign up for First-Party Misuse Essentials today.

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RAPID Edu Accreditation

The Merchant Risk Council is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

National Association of State Boards of Accountancy Inc. (NASBA) -- National Registry of CPE Sponsors

RAPID Edu Refund Policy

For the Rapid EDU program self-study courses, refunds and cancellations are determined on a case-by-case basis. Cancellations and requests for refunds must be communicated in writing to Refunds will not be issued once a course has been started. Additionally, courses must be completed within one year of the course enrollment date.